Furniture Village - RFC Bristol Reviews 

5,681
TrustScore 5 out of 5

4.9

5 Orpen Park, Ash Ridge Road, BS32 4QD Bradley Stoke, Bristol, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

James and Jamie did a great job, Delivered my dining table nd chairs with a phonecall first telling ne a rine they will be thier, put it together carefully and asked where I wanted it and what sides... See more

Rated 5 out of 5 stars

Kris and Sancho were lovely and very efficient Kris demonstrated how to extend our table very clearly. They were quick and very professional and all round pleasurable experience I can’t praise them hi... See more

Rated 5 out of 5 stars

The communication was really good with delivery days and time One issue was when order we explain that the delivery drivers would need to reverse up the lane but this didn't get shared with them... See more

Rated 5 out of 5 stars

The whole experience was faultless, from the first contact with our salesman James Welsh, who was very attentive, listened and advised, to the delivery completed by Rob & David, who were knowledgeabl... See more


Company details


Contact info

  • 5 Orpen Park, Ash Ridge Road, BS32 4QD, Bradley Stoke, Bristol, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(5,681)

63,842 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

James and Jamie did a great job,

James and Jamie did a great job,
Delivered my dining table nd chairs with a phonecall first telling ne a rine they will be thier, put it together carefully and asked where I wanted it and what sides to put bench and chairs ect, very polite and cheerful, great job.

September 7, 2026
Unprompted review
Rated 5 out of 5 stars

Kris and Sancho were lovely and very…

Kris and Sancho were lovely and very efficient Kris demonstrated how to extend our table very clearly. They were quick and very professional and all round pleasurable experience I can’t praise them highly enough. Rochelle Russell

September 5, 2026
Unprompted review
Rated 5 out of 5 stars

Kris & Sancho delivered my sofa

Kris & Sancho delivered my sofa. Prompt delivery with comms via text and phone call. Really nice guys, so polite and very careful when assembling the sofa. No damage to property and very pleased with sofa. Would recommend both of these delivery guys. Thank you.

September 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great guys

Great guys - Piotr and Ollie.
Delivery went smoothly, no bangs or scuffs on the walls or door frames.
Cleaned up after themselves.
Thanks

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

Delivery of furniture

Delivered promptly and notified well in advance of arrival. Anton and Matt very courteous and friendly. Completed delivery and made furniture, no mess at all. Highly recommend.

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service from the…

Absolutely fantastic service from the two lovely gentlemen, Sancho and Kris who delivered my sofa and dining table. They were both so friendly, polite and professional from start to finish.

They took great care when bringing everything into the house and made sure I was happy with exactly how they positioned everything. They even encouraged me to check that nothing had been damaged or marked in the house, which I really appreciated.

They arrived at the house before I did and waited patiently for me without a single complaint. They were so understanding and genuinely went above and beyond to make sure everything was done properly.

Really lovely guys and a credit to the company. Thank you both so much for making the delivery such a pleasant experience! Highly recommend.

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

Just had my furniture delivered by Kris…

Just had my furniture delivered by Kris and sancho was there names,fantastic service they, very knowledgeable and excellent customer service, they were very attentive to delivery great service, they are great ambassadors to furniture village brand.

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

Delivery

Pete and Geoff were polite and friendly. Set up my new bed removing all the packaging and ensuring I was happy with the placement etc. Thank you

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

The communication was really good with…

The communication was really good with delivery days and time
One issue was when order we explain that the delivery drivers would need to reverse up the lane but this didn't get shared with them
Anton and Matt where great very friendly put the furniture together and cleaned up behind them
Would recommend
As they are the face of your company you are very lucky

September 2, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service and product, highly recommend!

The whole experience was faultless, from the first contact with our salesman James Welsh, who was very attentive, listened and advised, to the delivery completed by Rob & David, who were knowledgeable, friendly, polite and professional. I really can’t recommend enough, this would absolutely by my first port of call for any future needs. The sofa is great too 😀
All round fantastic service and product!!!

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

Rob & David arrived on time

Rob & David arrived on time. Respectful and polite.
They assembled the furniture professionally and removed all the rubbish leaving our house as they found it.
Thank you lads....

September 2, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look