Both guys where polite and very helpful phoned before arriving to say there be 5-10mins away they put down a red carpet to protect our floors and took shoes off to deliver furniture. Both guys wh... See more
Location
Switch locationUnit 3 Cobbets Park, Slyfield Industrial Park, GU1 1RU Guildford, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Neil and Ant delivered six chairs to me, they kept me informed of their arrival, they put a mat down to protect my carpet and to mimimise the mess unpacked the packages in the van before bringing into... See more
Great experience purchasing from Furniture Village. Customer service was excellent throughout - Lee and Topaz did a great job unloading all the table and chairs in the pouring rain! We love the dining... See more
Very good experience from purchase at store to delivery at home. Time line of order explained and was accurate, once paid for items were delivered promptly on the day and time specified. Delivery te... See more
Company details
Contact info
Unit 3 Cobbets Park, Slyfield Industrial Park, GU1 1RU, Guildford, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service from the easy and fast…
Great service from the easy and fast sales process, to delivery within the stated timescales, and then very courteous delivery team Jones and Lee. Thank you!
First class delivery
First class delivery , neat, tidy and efficient. Thank you
Very efficient delivery!
The guys, James and Lee, arrived on time, off-loaded, delivered, assembled and positioned the new furniture quickly and efficiently, and could not have been more communicative and friendly. Thoroughly recommended!
Delivered promptly and cleanly.
Faultless, smooth and professional
Faultless, smooth and professional delivery of my sofa and dining table. The guys carried out the work with efficiency and ease. It only shows years of experience. Highly recommend Ant and Neil. Thank you guys
Lee and Topaz were great at handling…
Lee and Topaz were great at handling everything. Very polite and always had smile on their face even though it was an early delivery slot. Really happy with the service.
Tom and Raz did a good job on sofas
Tom and Raz put together our sofas quickly, and arrived during the expected time window.
On time
On time; v efficient; v careful; explained instructions carefully; tidied up at end of delivery.
Great delivery from Mehtab and…
Great delivery from Mehtab and Paddy.Nothing was too much trouble, great asset to the company .
James and Lee thank you
James and Lee
Two of the kindest people. Built my sofa is no time. Thank you very much.
Tom & Raz delivery guys
Both guys where polite and very helpful phoned before arriving to say there be 5-10mins away they put down a red carpet to protect our floors and took shoes off to deliver furniture.
Both guys where chatty, Tom and Raz where are delivery guys very honest as pointed out damage on our footstool and explained someone would call us.
Definitely us these guys
PERFECT DELIVERY
Sofa delivered today, earlier than originally scheduled but I jumped at the chance when they called me.
Massive shout out to NEIL and ANT who delivered it. They were great. Polite, courteous about my floor and rug, covering what they could and taking their shoes off where needed.
NEIL reminded me about the aftercare for the sofa before they left, taking all of the rubbish with them.
Thanks guys.
Very professional delivery
Mehtab and Paddy delivered our new sofa, chair and footstool very professionally today. Despite the rain they managed to get everything in quickly and assembled ahead of the due date 👍.
Good customer service & delivery
Good customer service in store. Mehtab & Paddy an excellent delivery team - cating, professional, thoughtful and soent time explaining everything and getting sofa into place.
Great end to end service
Great end to end service. Good customer care and advice in the show room and reliable stress free delivery. Kept well informed through out.Mehtab and Paddy were prompt, polite and friendly.
Great delivery after an already great…
Great delivery after an already great shop experience. Polite and efficient delivery team. Great prior contact and timeslot management.
Sofa delivered by James and Lee
Sofa delivered by James and Lee. Couple of lovely fellas and nothing too much trouble. Sorted a minor snag with another furniture item. Too job, well done!
Aishad and Mushi brought in the sofas…
Aishad and Mushi brought in the sofas through a tiny doorway in the pouring rain, they got them in clean and cleaned up everything before they left! Very nice very polite.
Both Tom and Raz were great
Both Tom and Raz were great, quick, efficient, good communication, highly recommend.
Installation of new dining table
Installation of new dining table. Ant and Neil arrived as scheduled. Laid out floor mats to avoid any damage to my floors. Worked quickly and quietly. Upon completion, I was grateful they explained how the extending table worked etc and provided tips on how to maintain.
Removed all packaging when they left. Was very pleased with the service received from Ant and Neil.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







