Furniture Village - RFC North East Reviews 

3,631
TrustScore 5 out of 5

4.9

Unit 1 Princes Park, Princes Way, NE11 0NF Gateshead, US


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Rated 5 out of 5 stars

Exceptional from start to finish. Due to delays in our new house move, the delivery needed to be moved several times, which was always accommodated, with a brilliant service from the delivery arrangin... See more

Rated 5 out of 5 stars

Just had a corner dining chair delivered and assembled by Kev & Steve. We were kept informed of delivery times throughout, they arrived on time and assembled the item very quickly locating it exactly... See more

Rated 4 out of 5 stars

Delivery service was very good. Kept informed throughout. Delivery guys (Kev&Steve) were great, very polite. Only one minor drawback - we contacted Furniture Village soon after purchasing our sofa to... See more

Rated 5 out of 5 stars

Wonderful service today from Kev and Steve when they delivered our new lounge suite. They arrived within the allocated time slot, were pleasant and professional. Thank you.


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  • Unit 1 Princes Park, Princes Way, NE11 0NF, Gateshead, United States

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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4.9

All reviews

(3,631)

64,585 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great delivery service by Kev and Steve! Very pleased with our purchase 👍

September 7, 2026
Unprompted review
Rated 5 out of 5 stars

Ken and Steve

Ken and Steve, very courteous and got on with the job. They took their shoes off, which may seem insignificant but this showed though fullness and professionalism. They cleared the packaging and left everything neat and tidy. What a great team. I wish all delivery staff were like this. Thank you to you both. Sorry about not offering you a brew earlier.

September 11, 2026
Unprompted review
Rated 5 out of 5 stars

Good service

The fitters (Martin & Dan) arrived on time, were friendly, asked about taking there shoes off & were polite.

The table was assembled quickly & without fuss.

September 11, 2026
Unprompted review
Rated 5 out of 5 stars

Wouldn't go anywhere else

So organised. Kev and Steve were helpful and sociable.
This is the 2nd time we've used furniture village and don't think we will go anywhere else
Also, kept up to date on times.
When phoning the shop, they are also helpful

September 10, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional from start to finish

Exceptional from start to finish. Due to delays in our new house move, the delivery needed to be moved several times, which was always accommodated, with a brilliant service from the delivery arranging team. Delivery today by Daz & Mick. In and out, with no fuss and earliest delivery of the day. Would highly recommend. Well done furniture village & thank you.

September 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great delivery team

Just had a corner dining chair delivered and assembled by Kev & Steve. We were kept informed of delivery times throughout, they arrived on time and assembled the item very quickly locating it exactly where he asked. Brilliant service from 2 great lads

September 10, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service from Kev and Steve

We have just had our new and very heavy table delivered by two great lads. Kev and Steve were amazing. They were so polite and so respectful. Taking time to ensure everything was correct with the placement of the table and meticulously setting up the extending parts of the table. All the packaging removed and a final check to ensure we were happy. Thank you so much lads for all your help.

September 5, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Great service and help in the Metro Centre store from Nick. Delivery was arranged promptly once the order was ready. Andy and Shaun completed the delivery with no issues. We are really happy with our order.

September 3, 2026
Unprompted review

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