Furniture Village - Romford Reviews 

1,311
TrustScore 4.5 out of 5

4.7

Gallows Corner Retail Park, Colchester Road, RM3 0AD Romford, GB


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Rated 5 out of 5 stars

We visited FV at Gallows Corner and were made welcome. However, we had plenty of time to make our selections without over-zealous staff getting in our way. We approached a staff member when we were re... See more

Rated 5 out of 5 stars

Dragos helped us in store today and was extremely helpful. Spent lots of time helping decide on different options moving chairs to see around the table and then helping in all options for sofas. Ver... See more

Rated 5 out of 5 stars

Really happy with my experience with Furniture Village. I purchased the Manual End Ottoman Divan Set from the Gallows Corner store, where Dragos, the Sales Manager, was extremely helpful and too... See more

Rated 5 out of 5 stars

I just ordered a dining table and chairs from the Romford store. Swarn Marwaha assisted in answering questions and provided great customer service. He helped bring over chairs we had previously purc... See more


Company details


Contact info

  • Gallows Corner Retail Park, Colchester Road, RM3 0AD, Romford, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,311)

65,147 reviews in the last 12 months

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Rated 5 out of 5 stars

Furniture Village Romford Gallows Corner

We recently bought a bed from the Furniture Village at Romford Gallows Corner and had a wonderful experience. Swarn Marwaha looked after us and was incredibly good and nice throughout the entire process. There was no pressure, just genuine help and great customer care. Thank you, Swarn, for making our purchase so smooth and pleasant!
Fantastic service from Swarn Marwaha!

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Super service by Sir Dragos

Super service by Sir Dragos, experimented different combinations of dining options and took his time to explain and give us own time to consider options.

Thank you very much

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

We came in to find a mattress

We came in to find a mattress, Dragos and the team at the Romford branch were so helpful and professional. We got great advice and left happy customers! Thank you

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

Cam was very helpful

Cam was very helpful, professional and honest in his advice. He went above and beyond even responding to my WhatsApp when he was on holiday in St Lucia (lucky man). Top marks all around for the Romford Branch 10/10

June 28, 2026
Rated 3 out of 5 stars

Not impressed

Ordered 2 sofas and an armchair. Received 2 sofas - no armchair. Woken at 6.25 a.m.
with the delivery. Advice of delivery time was sent 35 minutes later! Order now showing as completed, although still no armchair!!

June 23, 2026
Rated 5 out of 5 stars

Served by Swarn Marwaha today who…

Served by Swarn Marwaha today who talked us through all of the options available for us buying our new sofa, no pressure sales techniques and everything straightforward, recommend the store and service provided was excellent.

June 25, 2026
Unprompted review
Rated 5 out of 5 stars

Good range of furniture on display

We had a good time browsing through the furniture at this store. The aim was really to get a feel of the products and to see what's suitable for us, with no intention to make a purchase as yet. Our sales assistant Dragos was very helpful in showing us around and catering to our needs. We felt he went above and beyond, searching through the Ipad to find exactly what we were looking for, so we're grateful for the good customer service with no pressure to buy!

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Jordan & Ben H

Jordan & Ben
Delivery of a superking bed. Delivery came on time. They called 20 mins ahead. Nice and friendly and assembled the bed quickly. Flawless experience

May 29, 2026
Unprompted review

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