Furniture Village - Sheffield Reviews 

1,257
TrustScore 4.5 out of 5

4.7

Drakehouse Retail Park, S20 7JJ Sheffield, GB


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Rated 5 out of 5 stars

This was our second visit to the Drakehouse store. They had a great selection of furniture, dining tables chairs and beds. We were greeted and made to feel welcome, comfortable and left to browse un... See more

Rated 4 out of 5 stars

Overall a very good selection of dining room tables that we were looking for. Salesman was very helpful in explaining how extension tables worked. It would have been more professional of him... See more

Rated 5 out of 5 stars

On entering the store we was greated with a friendly smile. Jonathan-bed specialist sales consultant. Was very helpful and explained everything to us. He was very approachable and we never felt rus... See more

Rated 5 out of 5 stars

Jonathan at Crystal Peaks is very committed, professional & helpful. We have purchased several products (sliding wardrobes, drawers, bed, mattress, dining table, 4no chairs) over the last few weeks.... See more


Company details


Contact info

  • Drakehouse Retail Park, S20 7JJ, Sheffield, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,257)

64,776 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic value and great service

We visited Furniture Village after price checking a mattress online against Dreams. We were very impressed by the choice for mattresses but most impressed with the man who helped us (unfortunately I can't remember his name) who was uniquely both extremely helpful and also not pushy at all. We told him what we were looking for and he showed us exactly that. Normally we don't purchase on the spot as we get scared away by pushy salesmen but we felt so convinced by the product and the value, plus the bonus of interest free finance. Thank you so much 😊

August 15, 2026
Rated 5 out of 5 stars

Purchase of bef

The sales consultant Joe Walker was very helpful and showed us various options and helped us secure a good deal for the items we purchased

August 5, 2026
Rated 5 out of 5 stars

Good experience

Very efficient friendly service. Salesman was very knowledgeable . Store has a good range of furniture would highly recommend a visit

August 12, 2026
Rated 5 out of 5 stars

Excellent sales consultant

Graham didn't hassle us when we were looking he came over to us introduce himself and said if we need any help just ask, when we found dinning tables that we like he explained how they worked and showed us which help us to choose which table to have. We then went on to look at sofas he did the same with these really helpful on both purchases.

August 8, 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful salesman .

The salesman who delt with us was very helpful and knowledgeable about the products we were looking at and he gave us plenty of time to think about purchasing the products.

August 8, 2026
Rated 5 out of 5 stars

Really good had a good look round ,no…

Really good had a good look round ,no pressure,
Jonathan was really polite, easy to talk to ,nothing was too much trouble ,I was in the shop quite a long time ,
But he didn't seem to mind.
I got sorted in the end,so I'm pleased with that.
Thank you.

August 7, 2026
Rated 5 out of 5 stars

There was no hard sell

There was no hard sell which was good, Wayne was helpful and knowledgeable and the purchase was quick and easy even though we took finance out the process was straight forward and quick.

August 6, 2026
Rated 5 out of 5 stars

Excellent service …

We have shopped at Furniture Village before and once again Jonathan was superb 👌🏻 he is super helpful, very attentive and knowledgeable- thank you so much

August 5, 2026
Rated 5 out of 5 stars

Great service

Helpfull and knowledgeable service without applying pressure to make a sale.

Joe was very polite and professional and efficient once we had made our decision.

August 2, 2026
Rated 5 out of 5 stars

Salesman Jonathan first class

Salesman Jonathan first class very helpful and very knowledgeable answered all my questions without hesitation not at all pushy left me to look around the showroom so that I could make my choice without interruptions. I made my purchase which went ahead without any problems whatsoever thank you, Jonathan.

August 2, 2026
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service, made everything easy answered all our questions and very helpfull, as you always are at funuture village cristal peaks, thank you some much always a pleasure to shop in store.

July 28, 2026
Rated 5 out of 5 stars

A pleasant experience

We had been struggling to find the right suite for us. Joe our salesman at the Sheffield store, was very patient, understanding and helpful. It took three visits to finally place the order and Joe did not pressure us, but was helpful and attentive at every visit.

July 25, 2026

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