This was our second visit to the Drakehouse store. They had a great selection of furniture, dining tables chairs and beds. We were greeted and made to feel welcome, comfortable and left to browse un... See more
Location
Switch locationDrakehouse Retail Park, S20 7JJ Sheffield, GB
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Overall a very good selection of dining room tables that we were looking for. Salesman was very helpful in explaining how extension tables worked. It would have been more professional of him... See more
On entering the store we was greated with a friendly smile. Jonathan-bed specialist sales consultant. Was very helpful and explained everything to us. He was very approachable and we never felt rus... See more
Jonathan at Crystal Peaks is very committed, professional & helpful. We have purchased several products (sliding wardrobes, drawers, bed, mattress, dining table, 4no chairs) over the last few weeks.... See more
Company details
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Drakehouse Retail Park, S20 7JJ, Sheffield, United Kingdom
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Fantastic value and great service
We visited Furniture Village after price checking a mattress online against Dreams. We were very impressed by the choice for mattresses but most impressed with the man who helped us (unfortunately I can't remember his name) who was uniquely both extremely helpful and also not pushy at all. We told him what we were looking for and he showed us exactly that. Normally we don't purchase on the spot as we get scared away by pushy salesmen but we felt so convinced by the product and the value, plus the bonus of interest free finance. Thank you so much 😊
The guy who served us was helpful but…
The guy who served us was helpful but not pushy, he allowed us space to look round without being a nuisance but was on hand if we needed him
Purchase of bef
The sales consultant Joe Walker was very helpful and showed us various options and helped us secure a good deal for the items we purchased
Good Customer Service
We were able to look around without being hassled. When we found something we were interested in staff were there to help.
Gentleman was very helpful but not pushy
A professional and friendly service…
A professional and friendly service throughout our time there.
Good experience
Very efficient friendly service. Salesman was very knowledgeable . Store has a good range of furniture would highly recommend a visit
Jeff and Lee were amazing today
Jeff and Lee were amazing today,
Thanks to all the team for a quick and smooth delivery. Love my bed
Excellent sales consultant
Graham didn't hassle us when we were looking he came over to us introduce himself and said if we need any help just ask, when we found dinning tables that we like he explained how they worked and showed us which help us to choose which table to have. We then went on to look at sofas he did the same with these really helpful on both purchases.
Very helpful salesman .
The salesman who delt with us was very helpful and knowledgeable about the products we were looking at and he gave us plenty of time to think about purchasing the products.
Really good had a good look round ,no…
Really good had a good look round ,no pressure,
Jonathan was really polite, easy to talk to ,nothing was too much trouble ,I was in the shop quite a long time ,
But he didn't seem to mind.
I got sorted in the end,so I'm pleased with that.
Thank you.
There was no hard sell
There was no hard sell which was good, Wayne was helpful and knowledgeable and the purchase was quick and easy even though we took finance out the process was straight forward and quick.
Excellent customer service with no…
Excellent customer service with no pressure to buy.we got exactly what we were looking for at a fair price.Thank you.
Excellent service …
We have shopped at Furniture Village before and once again Jonathan was superb 👌🏻 he is super helpful, very attentive and knowledgeable- thank you so much
Great service
Helpfull and knowledgeable service without applying pressure to make a sale.
Joe was very polite and professional and efficient once we had made our decision.
Salesman Jonathan first class
Salesman Jonathan first class very helpful and very knowledgeable answered all my questions without hesitation not at all pushy left me to look around the showroom so that I could make my choice without interruptions. I made my purchase which went ahead without any problems whatsoever thank you, Jonathan.
Very good service
Very good service, made everything easy answered all our questions and very helpfull, as you always are at funuture village cristal peaks, thank you some much always a pleasure to shop in store.
A pleasant experience
We had been struggling to find the right suite for us. Joe our salesman at the Sheffield store, was very patient, understanding and helpful. It took three visits to finally place the order and Joe did not pressure us, but was helpful and attentive at every visit.
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