Furniture Village - Sheffield Reviews 

1,260
TrustScore 4.5 out of 5

4.7

Drakehouse Retail Park, S20 7JJ Sheffield, GB


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Rated 5 out of 5 stars

This was our second visit to the Drakehouse store. They had a great selection of furniture, dining tables chairs and beds. We were greeted and made to feel welcome, comfortable and left to browse un... See more

Rated 4 out of 5 stars

Overall a very good selection of dining room tables that we were looking for. Salesman was very helpful in explaining how extension tables worked. It would have been more professional of him... See more

Rated 5 out of 5 stars

Jonathan at Crystal Peaks is very committed, professional & helpful. We have purchased several products (sliding wardrobes, drawers, bed, mattress, dining table, 4no chairs) over the last few weeks.... See more

Rated 5 out of 5 stars

On entering the store we was greated with a friendly smile. Jonathan-bed specialist sales consultant. Was very helpful and explained everything to us. He was very approachable and we never felt rus... See more


Company details


Contact info

  • Drakehouse Retail Park, S20 7JJ, Sheffield, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,260)

65,009 reviews in the last 12 months

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Rated 5 out of 5 stars

I would like to say Jez groom

I would like to say Jez groom
We wanted a sofa for a long time we visited the store in Crystal peaks last year and we met him there he talked us through everything, even though we didn't buy then.
His service was second to none ,so we wanted to go straight to him this time and brought a sofa coffee table and bench lounge.
If I had to give a rating out of 10 for him it would be 11 .
Very happy with the service he provided and very happy with the product.
Many thanks John 😊

June 6, 2026
Rated 5 out of 5 stars

We were greeted by smiling

We were greeted by smiling, friendly staff, who said "hello" and left us to look around at leisure. When we asked for assistance they were extremely helpful, knowledgeable and polite. The whole experience great from start to finish and I would have no issues in recommending this branch of Furniture Village to anyone.

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Was served by Joe today

Was served by Joe today . Had an amazing experience . He was very helpful and provided detailed information about the piece I was interested in.
10/10 for the excellent customer service.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Johnathan was just the right side of…

Johnathan was just the right side of attentive without being overbearing. He was knowledgable about the products, delivery and offers. We went in for a dining set but because of his sharing and service we spent a lot more and completed our room. We were both very impressed and as I worked in customer service most of my career I am confident in giving him five star rating for his customer service. Thank you so much for your help. Shirley and Mike D. 😃 PS we would recommend Furniture Village over DFS any day !

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience no pushy sales…

What totally different experience this has been today going into furniture village in Sheffield, I really wish now i had originally bought from here because honestly they have been amazing in this shop.

No pushy salesman, they give you chance to walk round, very knowledgeable about there products.

We were served by Omar, such a nice man, not pushy, answered any questions you might have.

Have a sale on currently so if looking for some new furniture go check them out.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Jez the sales assistant has helped us…

Jez the sales assistant has helped us on our last 2 sales, he has been courteous, knowledgeable and not at all pushy. He let us know he would be there should we need him and we really appreciate that instead of being followed around.

May 31, 2026
Unprompted review
Rated 5 out of 5 stars

Dining set purchase

Have visited the Crystal Peaks store twice in the last couple of weeks and have received excellent service from Graham. It took us a while to choose the dining set that we wanted and Graham supported us in a knowledgeable way without being at all pushy.

May 31, 2026
Unprompted review
Rated 5 out of 5 stars

Great store!

Fantastic service and a really friendly atmosphere.
Jonathan was very knowledgeable and made us feel really welcome.

May 30, 2026
Unprompted review
Rated 3 out of 5 stars

Good quality table

Good quality table. But one of their sales man blame to me why not to find him again so he can't earn the commission.

May 23, 2026
Unprompted review

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