Excellent service from start to finish! The staff were very friendly, helpful and professional, making the ordering process easy and enjoyable. They answered all my questions and helped me choose the... See more
Location
Switch locationEdgware Road, Staples Corner Retail Park, NW2 6LW London, England, GB
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From beginning to finish as soon as we entered the show room fizz who by the way is absolutely amazing offered us a hot beverage.He was not over bearing,he never once done the usual salesman rubbish... See more
We had such a fantastic experience with Amed at Furniture Village, Staples Corner, and ended up buying a lovely two-seater sofa. Amed was incredibly welcoming, patient and an absolute pleasur... See more
Fizz made our experience at Furniture village a lot nicer and smoother. He was very helpful, always doing his best to answer all our questions and helped us to choose the best setting for our home. I... See more
Company details
Contact info
Edgware Road, Staples Corner Retail Park, NW2 6LW, London, England, United Kingdom
- 0204 581 7950
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Ahmed is a nice guy
Ahmed is a nice guy. Good to have him as our sales. He helped us to fund the best mattress for us.
Mr Fizz Hussein offered me excellent…
Mr Fizz Hussein offered me excellent customer service. This furniture company is highly recommended.
Excellent customer service
We were served by Fizz at the Furniture Village store at Staples Corner Retail Park. He helped us with our purchase of two bedside tables. Excellent customer service with clear explanation and relevant information provided. Thanks again.
Fizz was very knowledgeable on the…
Fizz was very knowledgeable on the range and options, wasn't pushy and didn't rush us. Dedicated time and attention which left us with all our questions answered which ultimately made us comfortable with completing the purchase.
Looked after neatly!!!
Fizz and Ahmed looked after me neatly and dealt with me in an efficient manner without making it feel rushed like they do at another very large sofa company round the corner no names mentioned!!!! Also the free cookies and coffee is a nice touch!!!!! Thankyou furniture village ❤️
Highly recommend
Taha delivered and assembled my new bed and mattress today, and I couldn’t be more impressed with the experience. He was punctual, professional, and incredibly efficient. The assembly was done with real care and attention to detail, and he made sure everything was perfectly set up before leaving.
On top of the great workmanship, Taha was friendly, respectful, and clearly takes pride in what he does. It’s rare to come across someone who combines skill with such excellent customer service.
I’m absolutely delighted with the result — thank you, Taha, for making the whole process effortless!
Highly recommended.
Ahmed was absolutely lovely and…
Ahmed was absolutely lovely and incredibly helpful throughout our visit. He took the time to understand what we were looking for and guided us patiently through the options. His patience and friendly approach made the whole experience so much easier!
It was a grateful time looking for…
It was a grateful time looking for dining tables and lovely workers that helped amazingly and gave us support, especially fizz hussain
It was a great experience
Very good service from the staff
May use AI-assist with repliesRead more
Ordered wardrobe in October but shortly…
Ordered wardrobe in October but shortly afterwards had to submit a Product After Care Enquiry due to damage to the panel and the wall of the property. Still awaiting panel re-order and unlikely to be resolved any time soon given 5-6 week lead time for replacement. Not a great experience and we've had to chase customer care several times to understand what has been happening. Inconvenient experience overall

Reply from Furniture Village - Staples Corner
Customer service received from ahmed…
Customer service received from ahmed was excellent. Looking forward to receiving my sofa
The best staff we have ever meet Mr fizz he is so helpful thank you for your service and support fizz
So happy with furniture village
Extremely disappointed
Extremely disappointed. The service was nothing like described, communication was poor, and the overall experience was frustrating. Definitely not worth the time or money. I do not recommend this service at all.”

Reply from Furniture Village - Staples Corner
Jemima was absolutely wonderful
Jemima was absolutely wonderful. She patiently listened and understood our concerns. She ensured she resolved the issue on the call and also managed to arrange the technician call out. Courteous and Polite. This was very commendable and what we needed. She is a credit to your organisation. Thank you Jemima.
Ahmed was very helpful and…
Ahmed was very helpful and knowledgeable which made choosing a new mattress much easier. He was very busy as the store was short staffed but still gave his time and full attention to my purchase.
Arvind was very helpful in helping us…
Arvind was very helpful in helping us choose a bed.
Great service when purchasing table and chairs
Arvind was very helpful and friendly in helping us purchase table and chairs
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