Excellent service from start to finish! The staff were very friendly, helpful and professional, making the ordering process easy and enjoyable. They answered all my questions and helped me choose the... See more
Location
Switch locationEdgware Road, Staples Corner Retail Park, NW2 6LW London, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
From beginning to finish as soon as we entered the show room fizz who by the way is absolutely amazing offered us a hot beverage.He was not over bearing,he never once done the usual salesman rubbish... See more
We had such a fantastic experience with Amed at Furniture Village, Staples Corner, and ended up buying a lovely two-seater sofa. Amed was incredibly welcoming, patient and an absolute pleasur... See more
Fizz made our experience at Furniture village a lot nicer and smoother. He was very helpful, always doing his best to answer all our questions and helped us to choose the best setting for our home. I... See more
Company details
Contact info
Edgware Road, Staples Corner Retail Park, NW2 6LW, London, England, United Kingdom
- 0204 581 7950
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Furniture village with experience
The sale assistance was very polite and very helpful and well spoken I was very surprised when I was offered hot drink and biscuits that was so nice of them .if I have to recommend a furniture store I will say FURNITURE VILLAGE in staples corner
We’ve just bought 2 stools from…
We’ve just bought 2 stools from Furniture village and had a great experience from start to finish. A special thank you to Fizz and Nina, who were friendly, helpful and knowledgeable.The service was excellent and we would definitely recommend Furniture village.
Great customer service
Really good selection of furniture, great deals and amazing customer service! A special shout out to Ahmed Ibrahim, for all his help and patience, will definitely be coming back!
Great sales person
The service we received was really good. The sales person was really friendly and helpful. The deals were good and we found something suitable
Great store
Great store. Big range of furniture. So pleased to have found 2 nice sofa's in the sale. Lovely staff. Our assistant Paulina was amazing!
Friendly Atmosphere
Freedom to stroll around the store without being harassed by sales personnel. Once a decision was made to enquire about a product assistance was readily available by a polite and helpful individual.
Good Customer Service
We had previously visited the store a few months ago. We were pleased to be greeted by the original employee, Aftab. He efficiently went through our order offering good solid advice. Based on our service from Aftab we were happy to continue with the order.
Good Service
We were very pleased with the service received from Ian Munasinha, he gave good explanation of the products that he showed us and had the patience to wait while we decided what we wanted, and not pushy at all.
Very helpful experienced staff
Welcomed when entered offered a drink very helpful member of staff we was extremely helpful and gave us time to look around but was on hand if we needed anything
Helpful and welcoming
Arvind in Staples Corner branch was a great help today picking out our sofa, he helped with our questions and helped us find the sofa that fit our requirements.
The workers were very patient and took…
The workers were very patient and took their time to help us to the best of their ability.
They made a great discount which made us feel pleased. The worker who met our requirements is named Arvind who he made us feel comfortable and delighted.
Max was very helpful
Max was very helpful. He listened to our needs and showed us the furniture that we like.
Ahmed was extremely helpful and…
Ahmed was extremely helpful and knowledgeable from the start, put us at ease straight away and we were really happy with the experience and our order.
Amazing salesman Fizz
Amazing salesman Fizz. Very helpful and guided us
Personal and friendly customer service
Dog friendly!! Patient, welcoming staff, seemed to be having fun at work, and also got some 'special' deals from the sales consultant. They offered drinks, although the coffee tasted horrible, I would consider changing it
Fizz was an absolute delight
Fizz was an absolute delight , he was very attentive and knowledgeable, even more so the approach was perfect, no pressure, this helped us make the decision to go ahead with the purchase of our new sofa.
Arvind was very helpful and had a lot…
Arvind was very helpful and had a lot of patience. Many thanks for everything!
Lovely staff
Lovely staff. Very kind and knowledgeable. Arvind was great.
Great Customer Service
The store at Staples Corner has a great selection. We were interested in dining room furniture and had the opportunity to browse, try out the wonderful choice available on the first floor. We also had very helpful and informed customer service from Mr F. Hussain who answered all our queries and put us at ease.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







