Furniture Village - Staples Corner Reviews 

648
TrustScore 4.5 out of 5

4.7

Edgware Road, Staples Corner Retail Park, NW2 6LW London, England, GB


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Rated 5 out of 5 stars

Excellent service from start to finish! The staff were very friendly, helpful and professional, making the ordering process easy and enjoyable. They answered all my questions and helped me choose the... See more

Rated 5 out of 5 stars

From beginning to finish as soon as we entered the show room fizz who by the way is absolutely amazing offered us a hot beverage.He was not over bearing,he never once done the usual salesman rubbish... See more

Rated 5 out of 5 stars

We had such a fantastic experience with Amed at Furniture Village, Staples Corner, and ended up buying a lovely two-seater sofa. Amed was incredibly welcoming, patient and an absolute pleasur... See more

Rated 5 out of 5 stars

Fizz made our experience at Furniture village a lot nicer and smoother. He was very helpful, always doing his best to answer all our questions and helped us to choose the best setting for our home. I... See more


Company details


Contact info

  • Edgware Road, Staples Corner Retail Park, NW2 6LW, London, England, United Kingdom

  • 0204 581 7950

4.7

Excellent

TrustScore 4.5 out of 5

648 reviews

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4.7

All reviews

(648)

65,009 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Furniture village with experience

The sale assistance was very polite and very helpful and well spoken I was very surprised when I was offered hot drink and biscuits that was so nice of them .if I have to recommend a furniture store I will say FURNITURE VILLAGE in staples corner

January 10, 2026
Rated 5 out of 5 stars

We’ve just bought 2 stools from…

We’ve just bought 2 stools from Furniture village and had a great experience from start to finish. A special thank you to Fizz and Nina, who were friendly, helpful and knowledgeable.The service was excellent and we would definitely recommend Furniture village.

January 9, 2026
Rated 5 out of 5 stars

Great customer service

Really good selection of furniture, great deals and amazing customer service! A special shout out to Ahmed Ibrahim, for all his help and patience, will definitely be coming back!

January 9, 2026
Rated 5 out of 5 stars

Great sales person

The service we received was really good. The sales person was really friendly and helpful. The deals were good and we found something suitable

January 3, 2026
Rated 5 out of 5 stars

Great store

Great store. Big range of furniture. So pleased to have found 2 nice sofa's in the sale. Lovely staff. Our assistant Paulina was amazing!

January 4, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly Atmosphere

Freedom to stroll around the store without being harassed by sales personnel. Once a decision was made to enquire about a product assistance was readily available by a polite and helpful individual.

January 5, 2026
Rated 5 out of 5 stars

Good Customer Service

We had previously visited the store a few months ago. We were pleased to be greeted by the original employee, Aftab. He efficiently went through our order offering good solid advice. Based on our service from Aftab we were happy to continue with the order.

January 4, 2026
Rated 5 out of 5 stars

Good Service

We were very pleased with the service received from Ian Munasinha, he gave good explanation of the products that he showed us and had the patience to wait while we decided what we wanted, and not pushy at all.

January 4, 2026
Unprompted review
Rated 5 out of 5 stars

Helpful and welcoming

Arvind in Staples Corner branch was a great help today picking out our sofa, he helped with our questions and helped us find the sofa that fit our requirements.

January 3, 2026
Unprompted review
Rated 5 out of 5 stars

The workers were very patient and took…

The workers were very patient and took their time to help us to the best of their ability.
They made a great discount which made us feel pleased. The worker who met our requirements is named Arvind who he made us feel comfortable and delighted.

January 3, 2026
Rated 4 out of 5 stars

Personal and friendly customer service

Dog friendly!! Patient, welcoming staff, seemed to be having fun at work, and also got some 'special' deals from the sales consultant. They offered drinks, although the coffee tasted horrible, I would consider changing it

January 1, 2026
Rated 5 out of 5 stars

Fizz was an absolute delight

Fizz was an absolute delight , he was very attentive and knowledgeable, even more so the approach was perfect, no pressure, this helped us make the decision to go ahead with the purchase of our new sofa.

December 31, 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

The store at Staples Corner has a great selection. We were interested in dining room furniture and had the opportunity to browse, try out the wonderful choice available on the first floor. We also had very helpful and informed customer service from Mr F. Hussain who answered all our queries and put us at ease.

December 12, 2025
Unprompted review

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