Furniture Village - Stevenage Reviews 

Very pleasant polite young lady who was very helpful.It was a very happy experiance.

Very happy with the bed & mattress however not happy with the lift on the bag, we can barely lift it together & it doesn’t stay up to put anything in. Very disappointed

Micheal was a top bloke really helpful would recommend anyone to visit furniture village and ask for him in Stevenage roaring Meg couldn’t be happier

Not rushed. Pleasant. Very efficient staff.

Warren was a great help. Friendly and knowledgeable.

Very helpful when choosing colour, material, price and style. Didn't make us feel rushed when choosing whether to buy sofas, went away and thought about it and rang them next day with order for sofas.

Terrible! Once you’ve made a purchase your locked in, no returns no reasoning. I tried to cancel my order a week after purchase as I’d been made redundant, im told no cancellation or I can but £400 charge, which is absolutely insane! My order was scheduled for delivery until almost 4 weeks after purchase so clearly nothing would have developed in such a short time. There is no understanding of change in situation or reasoning with management, they simply want the sale. Well I certainly will NEVER use this company again. Terrible service and horrible way to treat people!

Good choice of furniture and helpful advice and assistance from the sales staff especially Michael.

The quality and variety of products was good. The salesman was very helpful and informative. Cookies smelt amazing !! We ended up buying 2 sofas which hopefully will arrive in 7 weeks

A great selection of furniture on show and once we made our choice it was a smooth purchase. Due to my house not being ready, they stored my suite for 8 weeks until I was ready to take delivery. No fuss or questions asked and once I moved in they delivered it in less than a week. Brilliant sales staff and delivery service.

Sales assistant Michael Hackworthy most courteous & helpful. Offer of refreshments appreciated. Upper floor of showroom very presentable (regrettably same cannot be said area where we were seated to complete sale)

Rob was very knowledgeable very friendly and helpful

All members of staff were also friendly.

We recently bought lots of furniture and thank Robert from the Stevenage for all his help and valued advice. Also thanks to the delivery team Adam, Ben and Tom for the delivery of the table and chairs today. We are very pleased at the quality and choice of the products. MANY THANKS TO FURNITURE VILLAGE.

Michael was very helpful especially about delivery times and items in store

Very good and informative service. Thanks!

It was a quick purchase The salesman was knowledgeable. He had it ordered for us in a flash.

Staff very supporting, very polite and not pushy at all.

Helpful, friendly and knowledgeable staff especially Robert who showed us exactly what we needed. A very pleasant experience and cant wait for our sofas to arrive.

Amazing item and great quality! The best we could choose. The delivery was a bit tricky because of the location where we live but the guys managed it and everything went smooth.

Michael was the salesman who was helpful and not pushy, he took time to tell us the details we needed to know and what impressed us most was when we had a problem with delivery he sorted it out for us quickly and efficiently,
Thanks again Mike , keep up the good work