Furniture Village - Stockton Reviews 

Great service, delivery lads worked extremely hard to get Matress up the stairs

Two professionals delivered, unpacked and assembled our furniture. Then showing the greatest respect to our property cleaned up and removed packaging. Well done guys!

Cham was very helpful and and attentive, was very honest and open about everything, we bought the same day and was painless, also helped with 0% finance. Very happy with purchase.
Caroline Dixon

We were looking for a semi-fitted wardrobe. The store had a decent selection to choose from, and the individual who assisted us was knowledgeable and professional. Purchase made.

The wardrobe is on order and not fitted yet, so cannot yet comment on quality and fitting.

Visited Lesley on 2 occasions and both times was really helpful
Nice to chat with and no pushy sales techniques
Ended up buying a settee on second visit

Excellent service from the furniture salesman Cham He was friendly, professional, and very helpful throughout the whole process. He listened to what I was looking for, gave great advice without being pushy, and made the experience easy and enjoyable. Really happy with the service and would definitely recommend him to others.

Simple easy transaction with minimum hassle etc from Staff

⭐⭐⭐⭐⭐

I’d like to say a huge thank you to Tracy at Furniture Village Portrack Lane for being so lovely and incredibly helpful. She made the whole experience of choosing and buying my new leather sofa so easy and enjoyable. Tracy was friendly, knowledgeable, patient, and really took the time to understand what I was looking for without making me feel pressured.

Her customer service was fantastic, and she went above and beyond to help me make the right choice. It’s lovely to come across someone who genuinely cares about giving customers a great experience.

Thank you so much, Tracy — you’re a credit to Furniture Village! I absolutely love my new sofa. 😊

Customer service in the shop was 10/10. Quality of furniture is also 10/10

Chamak, was so so helpful and friendly walking us through the full process of buying the sofas and ensuring we understood everything required.
Couldn’t be more happy and will be recommending this shop and Chamak to all family and friends & returning for more home bits! - Rebecca B

Nice guy, non pushy, very helpful, to be fair we have always had good service over the years

Excellent customer service.
Polite and courteous.
Very welcoming.
I definitely would buy from them again.

Easy to order and the delivery people are spot on. Straight in and set up. Fast and effective.

Amazing young man who served us. Immediately made us coffee and made us feel welcome. Had a few issues with the sofa I wanted, but he sorted it all out.

Very helpful staff. No pressure to buy. Carl was excellent

I was very happy with the help and guidance whilst deciding what wardrobe to choose.

Customer service was very good went for a certain table and 4 chairs was taken straight to it and showed how it worked and decided there and then to purchase it. Would highly recommend