Futons 247 Reviews 

I had a fantastic customer service experience with Peter! I searched for an item I couldn't find directly from the brand. After a few hours of searching, I stumbled upon an e-commerce (Futons 247) store that sold the item and gave them a call. Peter picked up the phone and was incredibly informative and helpful. The purchasing experience was even better because Peter followed up with emails and phone calls. After a few weeks, the item arrived at the store, and Peter kept me in the loop about any issues. He went above and beyond to ensure I was happy with the item, taking care of everything himself. I couldn't have asked for a better experience!

Great product. Came on time. Can't ask for more than that.

A truly excellent experience. I am so happy with the futon I received. I sleep on it each night in great comfort. A superb product!

Great service, top quality. Always like futon mattress that gives family and myself the comfort and right firmness. Best mattress, especially for someone with back problems.

I purchased two futon mattresses a year ago. They are described to be firm. Shortly after receiving them I reached out to the company and told them they were not at all as described but was assured they would firm up over time. It has been a year and everyone in our family hates these mattresses and wakes up with increased back pain. This has unfortunately been a waste of money. If you are looking to purchase one of these, be aware that they are not firm.

Very happy with the futon sofa bed I ordered as well as with the customers support - order facilitated and different options offered, delivery organised rapidly and follow up when building the bed. Warmly recommending the shop!

Easily to talk, quick reply

Very happy with my tatami mat. It's a good quality, natural product, delivered carefully by BJS. Love the tatami smell!
I did appreciate the email from the shop to let me know about delivery and also the updates from the delivery company so I knew when it would be here. Definitely would highly recommend this company!

Fantastic quality futon very pleased with our purchase many thanks.👍

I love the monk futon. The team was very helpful and forthcoming

Peter was very helpful and gave us the confidence to purchase online despite not having seen the item. Communication was great throughout the waiting period and delivery was within our expected time. The item itself is great quality and perfect for the intended use, and we are very pleased with it. Would definitely shop here again.

Nice people. Actual humans. Good product prompt delivery

Very comfortable bed , would recommend

Really impressed with the quality of the futon we ordered and the customer service we received.
Great communication and delivery.
Would definitely recommend.

everything went well good product , good company

Really like this chair / bed, very comfortable and easy to assemble. Enjoy dealing with this company.

Wonderful help and support in choosing what turned out to be a top quality product. Thank you Peter! Highly recommend and would not hesitate to buy from this company again. All in all a great experience.

They delivered the sofa bed we bought on time and went the extra mile and put it together for us too. Quality product. Friendly and personable service. Honest and competitive with their prices too. If I was in the market to purchase another sofa bed I would highly recommend. 5stars

i accidentally lost my order information on my laptop, i waited the length of time i thought it had said, then decided to phone the futon shop 247.

i spoke to Peter Farrow, who confirmed all the information i needed, he also emailed the information too. Within two days i received my order ,which i am thoroughly pleased with, the work and service i would definitely recommend.