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3.8

Great

TrustScore 4 out of 5

2 reviews

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3.8

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(2)

1 review in the last 12 months

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Rated 5 out of 5 stars

I’ve recently used Future Let to manage…

I’ve recently used Future Let to manage my property, and I couldn’t be happier with the service. From start to finish, everything was smooth, professional, and completely stress-free. They communicated clearly, found reliable tenants quickly, and handled all the paperwork without any fuss.

What really stood out was how friendly and approachable the team were. Any questions I had were answered straight away, and they kept me updated at every step. It genuinely felt like they cared about getting things right, not just getting things done.

If you’re looking for a letting agency that’s efficient, trustworthy and easy to work with, I’d highly recommend Future Let. Excellent service all round.

November 3, 2025
Unprompted review
Rated 1 out of 5 stars

Unacceptable levels of service for Landlords

Futurelets style themselves as being part of Coventry University by which you would expect, as a Landlord, to receive an exemplary service and the pick of the very best student tenants. That is far from my experience. All other Agents that I know of insist on full payment in advance for International students without UK-based guarantors and I assumed that Futurelets would be at least as cautious but they failed to do this and I was left with money owed when my Chinese tenant left during the pandemic - Futurelets did nothing to help me. They also decided to let my 5 bedroom property on a room-by-room basis and managed to secure just 1 single tenant for the year in a newly-renovated, high spec property. When I became completely disillusioned with them I decided to look after my properties myself and advised my tenants to pay their rent to me directly. Futurelets countermanded this instruction to my tenants and proceeded to deduct their fee even after I had dis-instructed them. I had to take them to Court to recover the commission they owed me and, further, was forced to instruct Bailiffs to collect the Judgment Debt when they failed to pay. I found that Futurelets do not provide an acceptable level of service for Landlords.

January 18, 2022
Unprompted review

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