Deposited $250 for API access plus $50 for services--next day their site went "under construction" and they doubled the API access fee to $500. Stay far away! If anything changes I'll update this r... See more
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i got a working virtual card which i am using for 3 months without issues, working well with almost all websites like azure, paypal, gpay ... I can say this is the only solution to pay online safely... See more
Company replied
Your site is helpful , what makes it easy ? It’s the way Fyatu make us recharging our cards by many ways Orange money M-pesa Airtel money … personally I’m using Fyatu since 2 years ago … thanks 🌹
Company replied
This service is absolutely terrible. They promise features on their website that simply don't work. They take your money but fail to deliver any services. Their fees are exorbitant, and whenever you t... See more
Company replied
Company details
Written by the company
Fyatu est une société de technologie financière spécialisée dans l'émission des Cartes virtuelles VISA. Créée en octobre 2020 pour les gens avec divers besoins financiers, Fyatu permet l'interopérabilité entre les différents wallets populaires et les services Mobile Money dans les pays en développement.
Contact info
27 Old Gloucester Street, WC1N 3AX, London, United Kingdom
- +243896539651
- support@fyatu.com
- www.fyatu.com
2.8
Average
550 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A very poor site where there are delays…
A very poor site where there are delays and deception of subscribers. The card was not delivered quickly. When transferring money, withdrawing and depositing takes a lot of money when transferring and withdrawing.
August 8, 2022
Reply from Fyatu Ltd
Dear Customer,
We apologize for the negative experience you had with our services. We understand your frustration and would like to address your concerns.
We strive to provide efficient and reliable services, and we apologize for any delays or inconveniences you may have encountered. We take your feedback seriously and are continually working to improve our processes and provide a better user experience.
Please just want to know when the…
Please just want to know when the virtual card service will be working again. Please give me a date
August 8, 2022
Unprompted review
Reply from Fyatu Ltd
Dear Customer,
The card service is operational.
You delete my card without my approval
August 6, 2022
Reply from Fyatu Ltd
Nous sommes sincèrement désolés d'apprendre que vous avez constaté la suppression de votre carte sans votre accord. C'est une situation que nous prenons très au sérieux.
Reply from Fyatu Ltd
Dear customer, thank you very much for your review! We are delighted to know that you appreciate our services.
Your support and encouraging comments are greatly appreciated.
Enjoy your experience with Fyatu! 😊🙌
This bank are thief don't loose your…
This bank are thief don't loose your money , I bought a card and it does not exist and the support not responding .
July 28, 2022
Unprompted review
Reply from Fyatu Ltd
Dear Oualid,
We understand your frustration and we are very sorry to hear that.
Please note that our card service has been terminated on 17th july as we notified you by mail few days before and all available money in the card has been added back to your avaible balance.
We are working tirelessly to start issuing cards again with our new card partner and this can take 4 to 8 weeks maximum. We are very sorry.
Please bear with us and an update will be launched once everything is up and running.
the cost of funding is high also there…
the cost of funding is high also there are some missing transactions in card statement
July 25, 2022
Unprompted review
Reply from Fyatu Ltd
Dear Customer,
We have reduced our deposit fees to make your financial transactions even more affordable. Now, when depositing via Mobile Money, the fees have been reduced from 4% to just 2%. And for crypto enthusiasts, deposit fees have been reduced from 8% to just 4%.
I am very sad
I am very sad because the site sent us messages that the service will be stopped. We will face many problems now. Why did you leave us in the middle of the road and we do not know how many people may need your return? I feel sad. I wrote to you that you are the best in a previous comment, but now I am very sad because I cannot do anything and that my money will You get lost in the sites where you linked the visa because it is not possible to change
July 16, 2022
Unprompted review
Reply from Fyatu Ltd
Dear customer,
We apologize for the inconvenience, our cards service will be back again very soon. We'll notify you by mail when all our cards related services will be live.
Sorry again for the inconvenience.
C'est très bon site je vous recommande…
C'est très bon site je vous recommande de l'utiliser.
July 13, 2022
Reply from Fyatu Ltd
Cher client, merci beaucoup pour votre avis! Nous sommes ravis de savoir que vous appréciez nos services.
Votre soutien et vos commentaires encourageants sont très appréciés.
Profitez bien de votre expérience avec Fyatu ! 😊🙌
Reply from Fyatu Ltd
Dear customer, thank you very much for your review! We are delighted to know that you appreciate our services.
Your support and encouraging comments are greatly appreciated.
Enjoy your experience with Fyatu! 😊🙌
Reply from Fyatu Ltd
Dear customer, thank you very much for your review! We are delighted to know that you appreciate our services.
Your support and encouraging comments are greatly appreciated.
Enjoy your experience with Fyatu! 😊🙌
High fees in add or withdraw money
July 12, 2022
Reply from Fyatu Ltd
Dear customer,
Thanks for your review.
We've received your complain and we are working to improve the quality of our services by keeping the fees as lower as we can.
Very Good!!!
July 12, 2022
Reply from Fyatu Ltd
Dear customer, thank you very much for your review! We are delighted to know that you appreciate our services.
Your support and encouraging comments are greatly appreciated.
Enjoy your experience with Fyatu! 😊🙌
It's trusted and it works perfectly
I've been using fyato services for a while now and they are the best at what they do and they are very trust worthy
July 12, 2022
Reply from Fyatu Ltd
Dear customer, thank you very much for your review! We are delighted to know that you appreciate our services.
Your support and encouraging comments are greatly appreciated.
Enjoy your experience with Fyatu! 😊🙌
Thanks for the virtual mastercard.
July 12, 2022
Reply from Fyatu Ltd
Dear customer, thank you very much for your review! We are delighted to know that you appreciate our services.
Your support and encouraging comments are greatly appreciated.
Enjoy your experience with Fyatu! 😊🙌
Reply from Fyatu Ltd
Dear customer, thank you very much for your review! We are delighted to know that you appreciate our services.
Your support and encouraging comments are greatly appreciated.
Enjoy your experience with Fyatu! 😊🙌
Reply from Fyatu Ltd
Dear customer, thank you very much for your review! We are delighted to know that you appreciate our services.
Your support and encouraging comments are greatly appreciated.
Enjoy your experience with Fyatu! 😊🙌
You don't get 5 star cause too much…
You don't get 5 star cause too much time to execute the deposits with Bitcoin. I don't know for the other ways
June 7, 2022
Reply from Fyatu Ltd
Dear customer, thank you very much for your review! We are delighted to know that you appreciate our services.
Your support and encouraging comments are greatly appreciated.
Enjoy your experience with Fyatu! 😊🙌
FYATU IS VERY GOOD.
June 7, 2022
Reply from Fyatu Ltd
Dear customer, thank you very much for your review! We are delighted to know that you appreciate our services.
Your support and encouraging comments are greatly appreciated.
Enjoy your experience with Fyatu! 😊🙌
Fyatu is rapid and cheap!
Fyatu is rapid and cheap!
Thanks a lot to the support he is Always helpfull
June 7, 2022
Reply from Fyatu Ltd
Dear customer, thank you very much for your review! We are delighted to know that you appreciate our services.
Your support and encouraging comments are greatly appreciated.
Enjoy your experience with Fyatu! 😊🙌
Support team is the worst & Expensive fees
Support team is the worst. I've been waiting for two days and their customer service has yet to respond. And it's quite expensive.
June 5, 2022
Unprompted review
Reply from Fyatu Ltd
Dear customer, we apologize for the extended response time from our customer service. We understand your frustration and are working to improve our response time.
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