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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their warmth, compassion, and extensive knowledge, highlighting their professionalism and helpfulness. The customer service is frequently described as exceptional, with many people appreciating the personalized and supportive approach, making them feel comfortable and understood. Reviewers also found the user experience to be positive, noting the ease of following the program and the clear communication. However, some customers also noted issues with the service and product. A few people mentioned not seeing results from the product, while others experienced significant problems with customer service regarding prescription refills and operational issues, leading to delays in receiving medication and difficulties in resolving concerns.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being helpful,... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the support staff for being... See more

Service

Clients share ambiguous opinions on service. Many customers appreciate the prompt and pleasant providers,... See more

User experience

Consumers generally find the user experience to be positive. Many reviewers describe their experience as... See more

Product

Users describe ambiguous interactions with the product. While some reviewers found the medication effective,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very efficient, explanations and reminders for everything and cheaper than expected. After the initial cost, I'm paying $200/month. This is far cheaper than any other quotes I've seen. I also started... See more

Rated 5 out of 5 stars

I originally cancelled my subscription with G-Plans because I thought I could save money going to other weight loss companies. To no avail. I discovered the other companies where selling counterfeit m... See more

Rated 5 out of 5 stars

Leslie-Ann Banks took a patient-centered approach when reviewing my test results and suggesting a modification to my G-Plan. Throughout our visit she displayed warmth, compassion, and a depth of knowl... See more

Rated 5 out of 5 stars

G-plan is helping me reach my weight goal at 62 years and in menopause it's a challenge but slowly I'm doing it. As far as the virtual doctors appointments all of the doctors I've dealt with have been... See more


Company details

  1. Beauty & Well-being

Written by the company

Eat your way to a celebrity body with the personalized weight loss platform scientifically made for your body. Your weight-loss journey starts at G-Plans.com! Introducing G-Plans By Dr.Goglia, the first online meal plan program made specifically for yo...


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great call

My call was going well. We were going over my lab work and then we got disconnected. I need to make another appt.
But all and all it was a good call

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

G Plan The Best

Doctor was very informative, courteous and Professional, Answered all my Questions. An overall Awesome Experience. Thank you Clint H.

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience, highly recommend.

Have had nothing but good experiences with using G-plans. The medical staff are great and answers all questions I have had along my journey. Support staff are amazing g and are always helpful when things go wrong. Thank you!

July 25, 2025
Unprompted review
Rated 1 out of 5 stars

Billing always seems to be an issue

Billing always seems to be an issue. I have used the same credit card for years and they keep asking me to update my card. Every month it causes me to not get my medication and at times feels like I have to start all over. Its very very very frustrating because the medication and subscription every month is not cheap and I am a paying customer obviously, but it makes it hard when they cant figure it out every month.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Detailed & Concise Appointment

She was respectful, detailed, knowledgeable and very nice. She explained everything I needed to know and if I had any questions, she was there to answer them all.

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

Resetting the scale

Dr. Julia listened and understood what my challenge was afterI had re-gained a few pounds. She was supportive and reassured me of the steps to get things back on track.

June 28, 2025
Unprompted review

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