G2G Reviews 56,012

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 6,466 reviews, reviewers had a great experience with this company. Many customers praise the service as amazing and excellent, often highlighting the helpfulness and consideration of sellers. The support team is frequently described as awesome, fast, and responsive, providing quick resolutions and professional assistance. People appreciate the ease of the payment process and the overall reliability of the platform, especially for buying game accounts and items. However, some customers also noted issues with sellers not responding after a purchase, leading to services stopping or accounts being recovered. A few other people also felt that response times from customer service could be slow, and some experienced problems with misleading products or sellers, with support not always resolving these issues to their satisfaction.

What people talk about most

Service

Reviewers highlight positive aspects of service, with many praising the excellent and fast service they... See more

Product

Customers had ambiguous experiences with product, with many reporting positive outcomes such as receiving... See more

Customer service

Clients share ambiguous opinions on customer service, with some reviewers reporting positive experiences,... See more

Response time

Reviewers mention ambiguous feedback about response times, with many customers praising the fast and patient... See more

Website

People report ambiguous experiences with the website, with some consumers praising it as a great site for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

G2G is a great platform which makes you feel safe when purchasing - and has a good safety net when the sellers do not give you items as described (notice that taxes are not getting paid back - from... See more

Company replied

Rated 4 out of 5 stars

you can get bundles, that will you cost in valorant ~90€, for only ~30€, but i sadly got a bad seller. my riot account got perma banned from receiving and sending gifts now, after they locked my whol... See more

Company replied

Rated 4 out of 5 stars

It's decent. But I did encounter a problem with outage and the provider didn't get back to me so no I'm with a different seller and 🤞 i don't have the same problem

Company replied

Rated 4 out of 5 stars

Honestly depends on the seller. This is like ebay so you'll find some good eggs and some bad eggs. But most of the time, if the price isn't too crazy then you shouldn't have much problems.

Company replied


Company details

  1. Gaming service Provider

Written by the company

At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.


Contact info

3.9

Great

TrustScore 4 out of 5

56K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

It's trustworthy seller page in my…

It's trustworthy seller page in my experience. I've bought coins on different games from 3 different sellers and one of them I've bought coins from 5-6 times. Always satisfied. And I'm not a bot xD

Kind regards Syar

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer support

There are some scammers on the website, but the payments for every order are held by the platform for a few days before it gets paid to the vendor. So you can always get your money back if it does't work out. But often great value when it does.

June 5, 2026
Unprompted review
Rated 1 out of 5 stars

ZERO Buyer Protection

I bought a Spotify account on G2G, and everything seemed fine at first. However, after a short while, Spotify closed the account, stating that the seller used a "fraudulent payment" method.

I contacted G2G support hoping they would help me, but they informed me that since the order was already marked as "completed" in their system, they couldn't issue a refund. It's very disappointing that there is no protection for buyers when a seller provides an account that gets banned shortly after. Please be careful and keep this in mind before buying.

October 12, 2025
Unprompted review
Rated 4 out of 5 stars

Great experience with G2G buyer…

Great experience with G2G buyer protection! I bought an account that didn't work and the seller completely ignored my messages. I opened a dispute, escalated it, and G2G support stepped in quickly to review my proofs and issue a full refund. Very reliable platform that actually protects its customers.

June 2, 2026
Unprompted review
Rated 1 out of 5 stars

So i was trying to buy an WoW Account

So i was trying to buy an WoW Account, for more than a week ! texting the sellers to provide me more information, just like stated in the discription. But they either never, or reply days later with an simple word like "yes" or "hi" after i have written full sentence question. Now, im not awaiting anything special from the sellers, just an aswer to my question - but these people either cannot even speak the english language or do not reply at all. Worst of the worst selling page, would give 0 out of 5 stars if i could. And no 2G2 - i will not try to open a ticket or whatever, dont give me this trash automated reply on this post. Never ever 2g2 !!!

June 5, 2026
Unprompted review
G2G logo

Reply from G2G

Hi critgpt, thank you for the honest feedback. Waiting over a week for a proper answer from sellers, and getting one-word replies in return, is genuinely frustrating and not the experience we want anyone to have on G2G. We hear you, and we won't send you a canned response: seller responsiveness and communication standards are something our team is actively working to improve. We're sorry this buying experience let you down.

Rated 3 out of 5 stars

Be Wary

Its a bit scary. Definitely use a VPN and PayPal for payment encryption. But the $3 "try to win this game" things are really trash. What did I expect I guess. You do get the games you pay for but its possible for the game keys to get revoked here and there even years down the line so always be aware of that. As long as you finish the game before then its ok I guess. Only thing I'm left with is how they get things so cheap without having more strings attached. Just be wary.

June 1, 2026
Unprompted review
G2G logo

Reply from G2G

Hi EJ, thanks for taking the time to share such a detailed take. We're glad the games you paid for came through, and we appreciate the honest note about the cheaper "try to win" listings and the risk of keys being revoked later on. Feedback like this helps us push for higher listing and seller standards. If a key is ever revoked or an order goes wrong, please reach out at support.g2g.com with the order details and our team will do its best to help.

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