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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

AVOID AT ALL COSTS!!!!

AVOID AT ALL COSTS!!!!
G4 lets are a joke of a company, after taking nearly a month of waiting to hear anything back about the deposit return after chasing G4 multiple times to send it over , they charged for a professional clean of the property dispite it being cleaner then when it was handed over prime example when the heating was turned on in the winter behind the radiators were filled with trash and letters from pervious tenants as well as a parcel shelf from a car and multiple items of clothing which is a fire hazard or at the very least just an extremely bad "professional standard of cleaning"

Aswell as saying the property didn't need carpets cleaning then charging for that anyway.

Very many maintenance issues went half fixed or not at all it took them months to fix the mouse infestation that was present before the property was moved into.

aswell as instead of fixing the broken ignititor in the gas oven that the nice chewed threw were just given a lighter and told to light it with that

also charged for cleaning of said oven even though it was cleaner then when the property was handed over and broken so why would you pay to have a over clean If it would be replaced anyway?

Exposed wires left hanging out the walls and sinks which is beyond INSANE.

Mould present in bathrooms when moving in aswell as rusty radiators a health hazard for sure tetaaus anyone?

charged to clean and microwave that is rusty and gross that was never used so bought a microwave to use instead along with a broken dishwasher that was never used that was also added on the inventory as dirty

The decking in the back garden was rotten and frankly a death trap they put a plywood board over it and said they'd have it fixed ASAP and not to use the garden till then this was the first week of tenancy the decking still wasn't fixed by the time the property was vacated

They also have charged for marks and cleaning issues that were in the original inventory, the property was handed over from them in a "professionally cleaned" state when there was dust everywhere and a mouse infestation if that is professionally cleaned then the clean that was done before the property was vacated must have been "savant level cleaning"

This company is morally bankrupt scamming students out of thier money whilst also having staff memebers and contractors write reviews which is very illegal aside from that they'd routinely turn up unannounced or inside of 24 hours notice period and booked back to back viewing two months after the property was moved into to the point where they had to be told to limit this as it was very intrusive and disruptive whilst attending uni full time.

Run for the hills from this company and it's borderline illegal business practices along side it's rude and unhelpful and downright condescending staff worst lettings company in Brighton hands down.

September 16, 2024
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