Absolutely trash the screen protector, camera lens protector, the case. All is garbage and they charged me $120 for their bundle pack. I wouldn’t pay 50. I should’ve spent less and gotten better quali... See more
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I’m regretting paying for this lifetime replacement!!! I had to pay for shipping and I could get by a lot cheaper by not having done this! Besides that, the edges break up even though I have a case on... See more
TERRIBLE!!! UPDATE: I originally said "I gave this company $49.99 for a lifetime guarantee. They now tell me that I had to register my product within 40 days of purchase. Never mind that I have m... See more
The product is great and the customer support is the best customer support ever. They don’t make you wait too long, it’s an actual human and not a robot, and they actually help and not just waste your... See more
1.8
Poor
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Beware of this company
Beware of this company. Absolutely no customer service support. They're free replacement is a scam! They will charge you anywhere from $15- up to $44.99 for shipping the "free replacement" which is basically a piece of plastic thin as paper. Product would not stay on the phone. Waste of $60.00. How do you charge ¾ of the price of the product cost, just in shipping?
April 8, 2025
Unprompted review
Cannot get replacements
Cannot get replacements. Went to the verizon store, they printed out a receipt for me. Gadget Guard will not accept the receipt as a proof of purchase. I tried to send them pics of packaging along with receipt. Verizon who sold me 2 of these and Gadget Guard will not help. Poor business practice. DO NOT BUY GADGET GUARD.
April 7, 2025
Unprompted review
They used to be good, all downhill for years now.
I ordered a recplacement protector over 2 weeks ago, got an email asking if I recieved my order yet. It was not delivered, and when I checked my account the order was still "processing". I sent an email inquiring about it and let them know this hasn't been a good experience for me. Customer service was rude and didn't seem to care to provide any actual service. Turns out my protector is on back order and wouldn't be out for another 4 weeks. Why they didn't tell me this when I ordered, I do not know. They have more and more frequently had screen protectors on back order for multiple different phone models and makers, not just the one I have.
If you buy multiple screen protectors, say for you and your significant other, you can only order one replacement at a time. The screens from them cost more on average because they come with a "lifetime warranty", but then charge you $13 for "shipping". It does not cost $13 to ship a screen protector, so you're paying a premium everytime you need to replace it that they seem to just be pocketing for themselves.
The screen protectors themselves are nothing special. They're okay, not great nor bad. But there are cheaper options out there for the same quality.
January 31, 2025
Unprompted review
Do not purchase
They only allow reviews on their website “by invitation only” so they only get positive reviews.
They don’t have a cancel order option. I reached out to their “contact us” within 5 min of ordering, they didn’t reply for three days, then said they had already shipped. Unacceptable.
October 11, 2024
Unprompted review
Reply from Gadget Guard
Hi Shannon,
Thank you for reaching out to express your concern. It looks like you messaged us on a Sunday afternoon and we are closed on the weekend. We did get back to you on Monday afternoon. We apologize that we do not have a cancel order option on the website, we may have to look into that in the future and thank you for your feedback! In the future, please be sure that your cart and shipping info is correct before submitting the order to prevent a similar situation in the future.
Please reach out to the Customer Service Team if you have any further questions.
Thank you,
Gadget Guard
Great warranty!
I had a Gadget Guard screen protector for my phone with a lifetime warranty, and it cracked. I simply paid $10 for shipping, and recieved a new one within a week. The warranty still applies to the new guard, which is amazing!
September 1, 2024
Unprompted review
Refused to honor their return policy
I accidentally ordered two screen protector renewals, and Gadget Guard refused to let me return one, claiming that it wasn't eligible for their return policy because I only paid for shipping and handling. When confronted with their own receipts clearly stating that no shipping and handling was charged, they persisted with this claim. I have filed a complaint with the Better Business Bureau and will never purchase anything from Gadget Guard again.
June 1, 2024
Unprompted review
Nearly impossible to get on without…
Nearly impossible to get on without bubbles and cracked within a few days without any drops and just being in my pocket. Not worth the price or lifetime warranty
March 15, 2024
Unprompted review
Reply from Gadget Guard
Hi Noah, we are sorry to hear about the experience you had with your guard! We want to help. Please reach out to our customer support team at support@gadgetguard.com so our team can find a solution. We look forward to hearing from you!
Thank you,
Gadget Guard Team
Requested a replacement screen
Requested a replacement screen. Placed order. Paid for shipping. Company sent an invalid tracking number claiming to have sent the replacement. Can't reach the company. So, the initially overpriced and quick to break screen (which lasted 2 weeks before breaking, in my pocket), was supposed to come with replacements if you would just pay an amount to amazon pay, which the company is then supposed to use for your shipping. My question is, if I paid for shipping, but the tracking number which was supposed to be usps doesn't show up in usps system--- then where did my money go? And why can I not reach anyone to ask?
Lesson learned.
December 17, 2022
Unprompted review
It was fine...no issues
September 27, 2022
Unprompted review
This is the worst fitting phone screen…
This is the worst fitting phone screen I've ever had. I bought one from 5 below that worked much better and it was only...5 bucks
September 23, 2022
Unprompted review
Reply from Gadget Guard
Hi Wendy,
We are sorry to hear you are not having the best experience. We would love to hear more to help find a solution to the trouble you are having! Please email our Customer Support Team at support@GadgetGuard.com with your device type and a detailed description of what is going on so we can help. We look forward to hearing from you.
Thank you,
Gadget Guard
Replacement cover received
Gadgetgaurd has always stood by their warranty!!
September 23, 2022
Unprompted review
The glass arrived broken
September 14, 2022
Unprompted review
Reply from Gadget Guard
Hi!
We're so sorry to hear that happened but awesome news, our Customer Support Department would be happy to help get this taken care of for you right away. Please reach out to them by email at support@gadgetguard.com.
Thank you,
Gadget Guard
Love how easy it is to get a new screen…
Love how easy it is to get a new screen protector!
September 16, 2022
Unprompted review
Replaced my screen protector that…was cracked
Replaced my screen protector that arrived broken. Replacement sent out right away and arrived ok. Thanks to all. Always great service and product. Clay
September 6, 2022
Unprompted review
Got it with no problems
September 13, 2022
Unprompted review
Received the product but it was damaged…
Received the product but it was damaged in packaging. Fortunately they are sending another one!
Thank you!
September 9, 2022
Unprompted review
Quick delivery!
It’s awesome knowing my phone is in good hands and am able to get replacements as needed!
September 7, 2022
Unprompted review
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