Very easy process,they offered more than any other company and paid the price they said,no haggling like the big name companies.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Initially researched all similar sites and then sent unwanted tablet to GadgetReclaim. Fair price, prompt payment and easy to use website. Then purchased refurbished phone. All as described, deligh... See more
Really good price for my old Huawei phone compared to other gadget buy back sites. Once I'd accepted their offer it was easy to print a label and return the item via my local post office. The amount... See more
Sold my IPad, gadget reclaim offered the highest amount and the whole process was super quick, got an email from them saying it had arrived at 09:50, at 15:00 got an email saying that the device has p... See more
Company details
Written by the company
Where can I sell my mobile or where can I sell my iPad quickly and easily? At GadgetReclaim that’s where. We pride ourselves on our fast and efficient service which is independently rated by our customers. It will take less than 5 minutes for you to sell your device. Then simply send it in to us using our free tracked postage and await your money. Fast, Simple and hassle free. Sell mobile phones and more to us today. Why choose GadgetReclaim? • Fast One Day Payments • Free Tracked Postage • Full Email Updates • Fully Secure Website • Your Choice of Payment Methods
Contact info
P.O Box 1428, SR5 9RX, Sunderland, United Kingdom
- admin@gadgetreclaim.com
- www.gadgetreclaim.com
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Offered £120 for a working device
Offered £120 for a working device. Company claim it no longer works and only offered £11. Was fully working before sent to company. Had to pay for return postage and still not had my item back.
AVOID THIS COMPANY
December 12, 2022
Unprompted review
Reply from GadgetReclaim
Good evening Lizzy
Thanks for your review.
As advised, your item has a faulty port and has suffered moisture exposure. The phone tells you this with an on screen warning and disables the port.
With regards to having not received your device back yet.. I’m not sure what you think the returns process or courier is but your review was left within 3 hours of this trade in being processed and your postage payment being made, meaning it would be impossible for us to have it back to you within that time, even if we were to personally hand deliver it.
I’m sorry we weren’t able to meet your expectations on this occasion but wish you the best of luck in future.
Have a great Christmas
It’s a good way to recycle your old…
It’s a good way to recycle your old gadgets. Quick and easy!
December 12, 2022
A Great service
A Great service. I would recommend and Definitely use again when I sell my next phone. They are fast in payment and keep you up to date
November 3, 2022
Fast and no hassle
Easy to send, payment was as given in quote. Payment was in account 2 days after item was sent.
December 7, 2022
Fantastic service by GadgetReclaim
Fantastic service by GadgetReclaim.
Easy to use, clear instructions on how to send your phone.
They complete the checks really fast and send the money same or next day!
I stupidly put in the wrong bank details and they emailed me straight away to help rectify the problem. Problem sorted and the money is now in my account!
Amazing company and I would highly recommend!
5 Stars!
December 2, 2022
Unprompted review
Gadget Reclaim offered me a great price…
Gadget Reclaim offered me a great price for my phone - returns process was very easy & I was kept up to date with progress. Money was in my bank account within 24 hours of them receiving my old phone. Would happily use them again
November 29, 2022
Unprompted review
Reply from GadgetReclaim
Hi Jane
We are very glad to hear that you are happy with our service. We very much appreciate you taking the time to share your honest opinion and experience with us and helping other users in the process when choosing a recycler.
Have a great day
Very easy to use app
Very easy to use app
Realistic offer price
Great communication
Very pleased
Highly Recommend ❤️
November 29, 2022
Reply from GadgetReclaim
Hi Mai
We are very glad to hear that you are happy with our service. We very much appreciate you taking the time to share your honest opinion and experience with us and helping other users in the process when choosing a recycler.
Have a great day
Reply from GadgetReclaim
Hi Graham
We are very glad to hear that you are happy with our service. We very much appreciate you taking the time to share your honest opinion and experience with us and helping other users in the process when choosing a recycler.
Have a great day
Reply from GadgetReclaim
Hi Peter
We are very glad to hear that you are happy with our service. We very much appreciate you taking the time to share your honest opinion and experience with us and helping other users in the process when choosing a recycler.
Have a great day
Excellent Service
The promptness of service and payment were exceptional. I would recommend Gadget Reclaim
November 22, 2022
Reply from GadgetReclaim
Hi Gordon
We are very glad to hear that you are happy with our service. We very much appreciate you taking the time to share your honest opinion and experience with us and helping other users in the process when choosing a recycler.
Have a great day
Great service
Great service. They offered the highest price and the service was excellent - simple and quick.
November 18, 2022
Unprompted review
Reply from GadgetReclaim
Hi Andrew
We are very glad to hear that you are happy with our service. We very much appreciate you taking the time to share your honest opinion and experience with us and helping other users in the process when choosing a recycler.
Have a great day
Would Avoid
Give you a quote, send the device in and they simply claim the device is faulty then say you've got to pay to send it back to you - pretty disgraceful. Apparently the return fee is in their T&Cs but as you can imagine it's barely locate-able.
Very poor, wouldn't waste your time (or device!)
November 12, 2022
Unprompted review
Reply from GadgetReclaim
Hi Richard.
Whilst we don't mind a negative review when warranted, we do much prefer honest and factual ones - this one is neither.
The phone you sent us, you registered as working which is incorrect. it had a smashed screen, struggled to power up and was (and still is, if you'd like to check) locked to iCloud. This renders your device faulty and useless to anyone other than the owner of the iCloud account.
Returns fees are very clearly published across our site, and also comparison sites which you used, and our terms and conditions are purposely written in layman's terms without any "herein" "forthwith" and other rubbish jargon most people use to purposely try and hide things - Not us.
We are sorry you feel the need to write this review, but I hope on reflection you agree your device was faulty as described above and in emails, we have communicated to you.
Have a nice day
Perfect service-thanks
October 24, 2022
Reply from GadgetReclaim
Hi Amanda
We are very glad to hear that you are happy with our service. We very much appreciate you taking the time to share your honest opinion and experience with us and helping other users in the process when choosing a recycler.
Have a great day
Easy to organise label and quick to…
Easy to organise label and quick to receive money after posting
October 22, 2022
Reply from GadgetReclaim
Hi
We are very glad to hear that you are happy with our service. We very much appreciate you taking the time to share your honest opinion and experience with us and helping other users in the process when choosing a recycler.
Have a great day
Very easy process
Very easy process. Clear instructions on what to do. Payment was made promptly. Highly recommend their services.
November 4, 2022
Unprompted review
Reply from GadgetReclaim
Hi Justina
We are very glad to hear that you are happy with our service. We very much appreciate you taking the time to share your honest opinion and experience with us and helping other users in the process when choosing a recycler.
Have a great day
Easy to use.
Easy to get a value for my old phone. Paid postage. Good communication.
They do what they say. If your phone is in good order it’s a straight forward process.
November 4, 2022
Reply from GadgetReclaim
Hi Alan
We are very glad to hear that you are happy with our service. We very much appreciate you taking the time to share your honest opinion and experience with us and helping other users in the process when choosing a recycler.
Have a great day
Don't be fooled by the high initial offer
The business practices of this company make it a poor choice to sell your device. My perfect condition Galaxy S10+ was initially offered £146. Once they received it, they notify me the revised offer was half that price, apparently due to the battery capacity being below the 85% they require. I questioned this asking for evidence and eventually got a copy of the test report which showed it as 80%. The company provide no way for you to test your device in advance of shipping it, to know if it will/won't comply with their terms which are obscured and intentionally difficult to understand. I then rejected their offer and was told they had destroyed my original box/accessories which I returned the phone in and charged me £5 to send the phone back to me. After a week, the phone finally returned and I shipped it off to a competitor of this company and got £140 the next day - no fuss, no bait pricing. Choose another company to do business with is my advice.
November 1, 2022
Unprompted review
Reply from GadgetReclaim
Hello Gavin
Your device was reclassified due to having poor battery health, something which is very clearly published on our website must be above 85% capacity. It is very hard to miss as mentioned when you press the sell now button, it is clearly displayed in an alert pop-up window before proceeding to checkout. We provided a test report immediately to you when sending the order out and are always happy to do so and do for any offers that are amended.
As mentioned in our email exchange, you question our terms and conditions in relation to this device, yet you sent us another device also with a knowingly smashed back glass (outside of our terms and conditions) yet you thought this was fine?
Regarding our terms and conditions, these are purposely written in layman's terms without any "herein" "forthwith" and other rubbish jargon most people use to purposely try and hide things - Not us.
Your box was returned to you along with your phone also - no accessories were sent in with your phone.
Finally, in regards to a week later the phone being returned, your trade-in was requested to be returned right on the weekend, and also with a 3-day Royal mail strike was out of our control.
We are glad you managed to sell your device to someone else, other recyclers often have differing criteria, which is why it's important to always read things clearly before transacting.
Have a nice day
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.