Your order remains with royal mail until l pay the £11 custom charge!!! Its disgrace. Paying over £30 for a product which I've lost plus custom fee they say they will refund but do not.
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Firstly They are not UK based seller, so order will takes so long to be delivered from USA! They did not mentioned this fact so Customers will be faced with duty and custom fees too. They are... See more
False advertising..... I made a hurried purchase as an intended birthday gift & wis i'd read the's bad reviews first. They have a UK based Web address and quotes prices in pounds Sterling, but debits... See more
My wife ordered some goods from Galaxy Perfume before she read the reviews on here. I rang my bank to try to get payment stopped but they said it was too late. I also emailed Galaxy to ask for the ord... See more
1.9
Poor
26 reviews
No history of asking for reviews
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NOT IN THE UK
tricked me in to ordering thinking they was UK based but after waiting a week and no email I chase them up only to receive a reply saying they will aim to dispatch my order in 21 days and it will be from USA.
I have demanded a refund and 4 days later still have zero response or refund.
October 21, 2015
Unprompted review
Morons, don't bother ordering.
Placed Order 4th July 2015 - No email confirmation received of order.
20th July 2015 received email stating my order was despatched on the 7th July 2015.
14th Aug 2015 emailed them to find out what was going on with my order as it still not arrived.
Received a prompt email back from them with an apology stating there was a glitch in the system and the order was NOT processed, what a joke. I was given the option of starting this sharard again, this time with free posting or a full refund, guess what I chose!
How on earth are these halfwits still operating????
P.S I'm from the UK and these items were supposedly being shipped from the states. I just wished I read the reviews before I ordered.
August 14, 2015
Unprompted review
Untrustworthy company stay away
I baught some items, items never turned up
I was refunded but unaware what what happening as I have had no contact,
I was not aware until now that they are not a UK company
Still awaiting my call to be returned
It's no way to run a business
April 14, 2015
Unprompted review
Not recommended
Firstly They are not UK based seller, so order will takes so long to be delivered from USA!
They did not mentioned this fact so Customers will be faced with duty and custom fees too.
They are not recommended about dishonest business manning as they mislead Customers.
Secondly their tracking system always show different stages.
Thirdly Customer service is stopped answering thereafter asked about order and unmentioned circumstances.
I am very disappointed about them.Beware!
July 15, 2014
Unprompted review
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