Gallery Blinds Reviews 

74
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

The daughter came to our home and measured and gave us the estimate we told her wed need a day to talk. I tried calling them back but no return calls, today I finally reached them and the women told m... See more

Rated 1 out of 5 stars

I found this company to be very unhelpful when speaking to them. I don't think they care about their customers.

Company replied

Rated 2 out of 5 stars

I ordered a number of wooden ventian style blinds from GB and had issues with them all, wrong sizes, colours not matching. The last order in october was for two identical blinds albeit different width... See more

Company details

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Information provided by various external sources

Whatever your style, simple elegance or striking opulence, no matter what your budget is, at Gallery Blinds we're sure to have a solution that's just right for you. Here at Gallery blinds we understand the importance of quality, price and service to our customers. We have been manufacturing quality made to measure blinds in our own factories for over 25 years. Utilising the very latest machinery and tooling our dedicated workforce are focused on providing quality bespoke blinds that are second to none and at prices that are unbeatable. By using mainly UK designed and manufactured components and fabrics we never compromise on the quality of the product which is why we give an unrivalled standard 3 year guarantee on all our blinds. By manufacturing in our own factories we offer an amazing range of truly bespoke styles, colours and options that simply cannot be matched online. Our manufacturing process guarantees that all blinds are fully inspected at every stage of manufacturing process to ensure that you are entirely happy with your purchase. We are so confident that you will be pleased with your purchase that we offer a full one hundred percent money back guarantee if you are less than satisfied with the quality of our blinds.


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TrustScore 1 out of 5

74 reviews

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1.2

All reviews

(74)

1 review in the last 12 months

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Rated 5 out of 5 stars

Excellent service & product

I ordered the Chalk White Wooden Venetian Blind - it arrived 5 days later & I am delighted with it.

I would highly recommend Gallery Blinds

December 3, 2012
Unprompted review
Rated 5 out of 5 stars

sample stars

i have not made up my mind about blinds yet but gallery blinds are the only ones that have sent me samples when i asked for them quick post great service

November 11, 2012
Unprompted review
Rated 3 out of 5 stars

Too expensive I'm afraid - when compared to your competitors - so no purchase!

About £10/12 more than others for identical quality. Good website - and would love to have bought - but differential just too much - even allowing for quality and reputation.

November 7, 2012
Unprompted review
Gallery Blinds logo

Reply from Gallery Blinds

Probably a little unfair to suggest we are expensive compared to our competitors. We constantly review our prices to ensure that all of our blinds are competitively priced when comparing like for like. There are lower prices available on online although, as many of our customers will testify price is not everything. We constantly supply blinds to customers that are replacing cheap mass produced poor quality blinds purchased online. We ensure that we supply a quality product, manufactured in our own factories, backed by a no quibble 3 year guarantee at a very competitive price.

Rated 5 out of 5 stars

Beautiful blind

Delighted with my roller blind, I used its colours as a theme for decorating my study. The cassette is a real success, it covers the mechanism completely. In the daytime you see the covered cassette and the lower section of the blind which was shaped and braided, gentle light filters through. At night the whole design is on display, it's most attractive. I should say the fabric is quite fine and light is visible through the mesh. You would probably need a blackout material for a bedroom. The quality of the service received and of the blind itself, is very good. I can't fault any aspect of this purchase from ordering to fitting. One happy customer!

November 5, 2012
Unprompted review
Rated 5 out of 5 stars

Lovely blinds and great service

We ordered wood weave blinds. The website instructions for measuring and ordering the blinds were easy to follow and the free samples arrived promptly making it easy and convenient to make a choice at home. The made up blinds arrived within 5 days and were easy to put up; they fit perfectly and look great. In comparison to other suppliers offering very similar blinds, the blinds from Gallery Blinds were better value and the service was better. We are very happy with the blinds from Gallery Blinds.

October 29, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent Quality & Service

I purchased 2 tensioned pleated blinds. After receiving free samples of the material I had chosen I ordered th eblinds. They arrived within the week. Exactly what I wanted. Good quality & easy to fit. My only negative is that the fittings came without screws so I could not fit them straight away, I had to go and purchase some. Other than that, extremely pleased, very good qaulity and reasonably priced.

October 29, 2012
Unprompted review
Rated 5 out of 5 stars

FANTASTIC!!!!

I found Gallery Blinds' website extremely user friendly. The range of colours, fabrics and finishes was extensive and detailed. You could clearly see how your fifnished product would look. I needed two large door blinds for my kitchen, and the proce quoted for made-to-measure blinds was unbelievably reasonable, and they didn't rip me off with postage costs, either. The blinds arrived two days later, extremely well packed, and were very simple to put up. They look amazing, work smoothly, and roll up into the cartridge holder so that they don't become faded/stained with prolonged use.
I made a mistake with my order, and phoned the customer service line. They answered promptly, were polite and helpful, and my mistake was rectified immediately. Once my blinds arrived, Paypal made an error when debiting my account. I rang Gallery blinds again to check all was well with their payment; they took the details, investigated and phoned me back the same day with an answer.
I really cannot fault this company on any level - the website, reasonable price, cost and promptness of delivery, perfect condition of goods on arrival, quality of goods and customer service before and after purchase were excellent, and I will definitely use them again.

October 8, 2012
Unprompted review
Rated 5 out of 5 stars

My new panel blinds are perfect

Speedy efficient service and blinds look great.
Instructions could have been clearer as to how best to fix with brackets supplied. Brackets do not take account for UPVC windows so you need to be creative as to where to fix them.

Overall, blinds look great.

October 8, 2012
Unprompted review
Rated 5 out of 5 stars

Fast samples

What a great service, samples came quickly and has now given me some ideas what will go into my newly redecorated kitchen. Many Thanks.

September 30, 2012
Unprompted review
Rated 5 out of 5 stars

Samples, Blinds and Installation

I think I must of used every one of Gallery Blinds services. I first ordered samples, then phoned up for advice over my measurements, then ordered my blinds online and then phoned up again for the installing!

Each time they were lovely and polite. The vertical blinds I ordered arrived in good time and even with an extra slat, in case one should get damaged!

Highly Recommend!

September 19, 2012
Unprompted review
Rated 5 out of 5 stars

Blindtastic

Customer service was great very helpful blinds really good quality easy to fit had made to measure and they fitted perfect i bought them for my daughters flat but im going to order some for my house would recommend this company

September 10, 2012
Unprompted review
Rated 5 out of 5 stars

Quality

Blinds arrived swiftly, really like the the fact they included a few extra slats in case any get damaged for no additional fee.

Recommend!

September 7, 2012
Unprompted review
Rated 1 out of 5 stars

Poor customer service

I found this company to be very unhelpful when speaking to them. I don't think they care about their customers.

September 7, 2012
Unprompted review
Gallery Blinds logo

Reply from Gallery Blinds

We are surprised to receive this review as everyone within Gallery Blinds values ALL of our customers and offer as much help as possible, our reputation depends on it !!

Rated 5 out of 5 stars

Excellent service & communications - 5 stars!

I ordered a sample from Gallery Blinds. This was delayed by about a week due to stock issues, but they phoned to explain the problem and kept me updated. I ordered the blind and received it within a few days. It is very well made, extremely well packaged, includes fitting instructions and is very true to the colour on the internet. I was advised by a well known retailer to avoid stripes as they are difficult to get straight, but these are perfect! It is just what I was looking for and looks great in my kitchen. I couldn't find anything similar in any shops. I would definitely use Gallery Blinds again.

August 21, 2012
Unprompted review
Rated 5 out of 5 stars

Nice Samples

The samples I ordered look great. Good size and are really helping me decide on which I want for my new house! :D

August 9, 2012
Unprompted review
Rated 5 out of 5 stars

Very Happy

Samples arrived quickly and I used them to pick the blind I wanted. Site pictures are pretty accurate.

August 8, 2012
Unprompted review

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