Told Can only use points at game stores not concession stores due to tolls being the same as sports direct there are very few game stores left I’ll stick to buying games from Amazon in future
Location
Switch locationc/o Sports Direct, 4 Broadway, BB5 1EY Accrington, GB
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I bought a Charging lead for my Xbox one controller took it back when I was given the wrong lead the sales assistant was rude towards me gave bad customer service when I asked for a refund she refused... See more
Company replied
Very helpful staff member and good price for the purchased item.
The staff were polite and very helpful
Company details
About GAME - Accrington
Written by the company
GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Contact info
c/o Sports Direct, 4 Broadway, BB5 1EY, Accrington, United Kingdom
3.4
Average
6 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Told Can only use points at game stores…
Told Can only use points at game stores not concession stores due to tolls being the same as sports direct there are very few game stores left I’ll stick to buying games from Amazon in future
June 15, 2024
I bought a Charging lead for my Xbox…
I bought a Charging lead for my Xbox one controller took it back when I was given the wrong lead the sales assistant was rude towards me gave bad customer service when I asked for a refund she refused she bent down with the wire claiming I damaged it when it's in perfect condition know she was lying to my face I will never visit or buy anything from this retailer again. Should Teach employees to provide good customer service if there were a zero star I would give you that
November 14, 2023
Unprompted review
Reply from GAME - Accrington
Hi Krys,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind Regards
Customer Services
Very helpful staff member
Very helpful staff member and good price for the purchased item.
September 22, 2023
The staff were polite and very helpful
July 6, 2023
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