GAME - Bolton Reviews 9

Went into their store and received abuse off their staff.

I went into their store to buy Topps trading cards I’d saved up £600 to buy multiple sets football, wwe and Disney cards to be specific. As most people who buy these sets know these are high value item and kept behind the tills. I called out of work on a 30 minute lunch break to buy said cards, I was in the Bolton town centre store for approximately 15-20 minutes waiting at the till, this counter on the second floor. There was no members of staff on the entire floor, as my break was going to end. On my way out as I approached the escalator on the first floor I finally saw a member of staff, standing next to a desk near the top of the escalator. I said to him you need to have someone on the counter upstairs I was just about to spend £600 and I now I can’t. He replied and I quote ‘well you’re supposed to come and find someone and there’s 2 people on that floor, don’t cry about it.’ I was shocked and continued to leave and got on the escalator. Now I wish I was joking but the guy came from behind the little desk and stood at the top of the escalator shouting don’t cry about it. He only stopped when I told him to F off.

Absolute joke of company, thinking it’s acceptable to abuse people that look to shop there. Guy should be fired instantly

Pleasant experience everytime great staff

Helpful, chatty and enthusiastic staff every time I've been into the Bolton branch. Always a lovely experience

Knowledgeable, good service, good value

All game team are very welcomeing people really helpful love going there and chatting about games

I was unsure about the product I was buying & was guided helpfully through my purchase by the assistant with great product knowledge

Yes I was I like buy more choose new one like this best name .

bought a plushy for my daughter for her birthday. The sales staff helped her name it. Good friendly staff..
thanks