This is a true review so do not use them go elsewhere,went in store at Bournemouth and Sam and his manager James tried to con me by saying the offer they had from the Fraser group had to be done onli... See more
Company replied
Location
Switch locationc/o Sports Direct, 1st Floor Avenue Cntr, Commercial Road, BH2 5RP Bournemouth, GB
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The way the staff dealt with me. I was helped by Sam , this time, the other time I was helped by Steve. I work in retail my self but I also have a visual impairment, asked also about phones and tab... See more
Cool store and lovely customer service
Helpful staff ...just love my physical copy of certain games ....shame you closed the one in Boscombe I used that one quite alot ...Bournemouth is a bit far to go now ....
Company details
About GAME - Bournemouth High St
Written by the company
GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Contact info
c/o Sports Direct, 1st Floor Avenue Cntr, Commercial Road, BH2 5RP, Bournemouth, United Kingdom
3.7
Average
6 reviews
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Hasn’t replied to negative reviews
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This is a true review so do not use…
This is a true review so do not use them go elsewhere,went in store at Bournemouth and Sam and his manager James tried to con me by saying the offer they had from the Fraser group had to be done online,total lies I tried to be reasonable with them and they said we cannot help you despite me travelling a long way.Do not use the online easy to use Fraser plus app it’s a con designed to get you in there and they put the price up.
Sam and James you are con men and this review will save decent people from wasting their time.
November 18, 2023
Unprompted review
Reply from GAME - Bournemouth High St
Hi,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind regards,
Angel
Customer service
Very professional and friendly staff
The way the staff dealt with me.
I was helped by Sam , this time, the other time I was helped by Steve.
I work in retail my self but I also have a visual impairment, asked also about phones and tablets -:it will be my next purchase and I will go to game - store 3480
October 11, 2023
Izzy wiz
Was offered the most suitable items, that were needed for my daughter's birthday.
October 3, 2023
Helpful staff ...just love my physical…
Helpful staff ...just love my physical copy of certain games ....shame you closed the one in Boscombe I used that one quite alot ...Bournemouth is a bit far to go now ....
August 24, 2023
It got sorted straight away
June 28, 2023
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