GAME - Bridgend Reviews 13

TrustScore 4.5 out of 5

4.3

GAME, 19-20, The Rhiw Shopping Centre, CF31 3BL Bridgend, GB


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Rated 1 out of 5 stars

Reword points on buying a playstation5 console was saw low just £5.00 by Not having a elite reward card I'm not paying £3.00 a month not worth it ! a year £36 total for 7years =£252.00 A half a pric... See more

Company replied

Rated 5 out of 5 stars

Lovely, knowledgeable staff, always happy to help. Both my husband and daughter are gamers and I always end up there for birthday and Christmas gifts. Their pricing is on par with most other places so... See more

Rated 5 out of 5 stars

The employees at my local game are fun and extremely helpful. They never make you feel uncomfortable about what you need to ask or know.

Rated 5 out of 5 stars

All the guys are always great in there no matter who’s on shift, every single employee in Bridgend Game are lovely and easy to deal with 👍


Company details

  1. Gaming service Provider
  2. Computer Store
  3. Video Game Store

About GAME - Bridgend

Written by the company

GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.

Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)

Contact Customer Service

Contact info

  • GAME, 19-20, The Rhiw Shopping Centre, CF31 3BL, Bridgend, United Kingdom

4.3

Excellent

TrustScore 4.5 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Reword points on buying a playstation5…

Reword points on buying a playstation5 console was saw low just £5.00 by Not having a elite reward card I'm not paying £3.00 a month not worth it ! a year £36 total for 7years =£252.00 A half a price of a Playstation 5 console !
Trying to sell me extra insurance GAMEcare Do not cover . Damage caused by neglect, misuse or abuse of the product is excluded looking at you gamecare policy ! so my gamepad good
possibility will not be covered !

January 3, 2024
GAME - Bridgend logo

Reply from GAME - Bridgend

Hi Andrew, 

Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online. 
 
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'. 
 
Thank you and we look forward to updating your opinion of GAME. 


Kind regards, 
Em
Customer Services Senior Advisor 

Rated 5 out of 5 stars

Empolyee 5 ⭐️

The employee who serverd me was amazing she was kind she was overall a good employee she made the experience a lot better for me she goes by the spidergwen of the work place and that’s awsome

August 16, 2023
Rated 5 out of 5 stars

Lovely shop with helpful staff

Lovely, knowledgeable staff, always happy to help. Both my husband and daughter are gamers and I always end up there for birthday and Christmas gifts. Their pricing is on par with most other places so I make a point of shopping there because I really don't want it to close - great, personal service is so hard to find, which is why I keep coming back. Thanks for the help!

June 13, 2023

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