I recently I wanted to return an item for a cash refund, only to be told that I could only have a store credit note, I think this is both a bad policy and unfair. come on game play the game
Company replied
Location
Switch locationc/o Sports Direct, Unit B8 The Atrium, GU15 3PE Camberley, GB
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See what reviewers are saying
The presentation of the shop. As I walked into the store. I easily identified the area of the shop which interested myself the most. I could easily see offers, some already activate. Other offers,... See more
Did exactly as they said. Items were in perfect condition and waiting for me at the click and collect point!
Friendly and helpful staff
Company details
About GAME - Camberley (SD)
Written by the company
GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Contact info
c/o Sports Direct, Unit B8 The Atrium, GU15 3PE, Camberley, United Kingdom
3.3
Average
4 reviews
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Hasn’t replied to negative reviews
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unfair policy…
I recently I wanted to return an item for a cash refund, only to be told that I could only have a store credit note, I think this is both a bad policy and unfair.
come on game play the game
June 17, 2024
Reply from GAME - Camberley (SD)
Hi Ken,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind regards,
Em
Customer Services Senior Advisor
Friendly and helpful staff
September 4, 2023
The Game, satisfaction.
The presentation of the shop. As I walked into the store. I easily identified the area of the shop which interested myself the most.
I could easily see offers, some already activate. Other offers, which would be active next few days.
Great customer service, friendly, polite and yes, you can have a laugh with the staff. I felt more relaxed, not pressured. Even to the point, I came back and brought a PS5 the same day. I had no intention of making a large purchase though. Staff gave good advice, with good knowledge of games, and genre's. My whole experience, a very happy and comfortable one.
Being polite and courteous, towards staff. Really helps breaking the ice, even, ask staff for their honest take on games.
Adding this: If you don't know, ask about Game Elite reward!
August 25, 2023
Did exactly as they said
Did exactly as they said. Items were in perfect condition and waiting for me at the click and collect point!
July 19, 2023
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