Shop couldn't locate my pre-ordered game. I couldn't contact store directly . All in all a rubbish expeirience. Having said that the person in the shop was as helpful as he could be. Next time I'll u... See more
Company replied
Location
Switch locationc/o Sports Direct, Unit 6 Oxford Retail Pk, Ambassador Ave, OX4 6XJ Cowley, GB
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See what reviewers are saying
My screen protector was damaged on arrival, not good
Whenever I am at Game and have a question about my shopping, employees will always help me with my choice. They are super helpful and friendly.
Me and my family love game everything we want we get from there my grandchildren loves it we are so happy thank you 😊
Company details
About GAME - Cowley
Written by the company
GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Contact info
c/o Sports Direct, Unit 6 Oxford Retail Pk, Ambassador Ave, OX4 6XJ, Cowley, United Kingdom
3.1
Average
5 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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My screen protector was damaged on…
My screen protector was damaged on arrival, not good
October 25, 2024
Helpful stuff
Whenever I am at Game and have a question about my shopping, employees will always help me with my choice. They are super helpful and friendly.
February 12, 2024
Me and my family love game everything…
Me and my family love game everything we want we get from there my grandchildren loves it we are so happy thank you 😊
August 18, 2023
Shop couldn't locate my pre-ordered…
Shop couldn't locate my pre-ordered game. I couldn't contact store directly . All in all a rubbish expeirience.
Having said that the person in the shop was as helpful as he could be. Next time I'll use Steam!
May 11, 2023
Reply from GAME - Cowley
Hi Ed,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind Regards,
Shannon
Customer Services Senior Advisor
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