Not the company it once was. A shallow empty vessel that doesn’t value years of custom.
Location
Switch locationc/o Sports Direct, Unit 1, Central Retail Park, FK1 1LW Falkirk, GB
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See what reviewers are saying
Guy who served me was more interested in me joining elite or preordering than taking my preorder deposit off and overcharging me.shame the young lady wasn't working so much more customer orientated
Company replied
Service I received on Saturday was brilliant especially as I had a very difficult 3 year old with me. The retail assistant was really knowledgeable and helpful even when I arrived shortly before closi... See more
Had to get a replacement ps5 controller due to stick drift. Had the warranty so very quick and easy. Person at the desk was very pleasant and well mannered
Company details
About GAME - Falkirk
Written by the company
GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Contact info
c/o Sports Direct, Unit 1, Central Retail Park, FK1 1LW, Falkirk, United Kingdom
3.2
Average
7 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Mike cashley strikes again.
Not the company it once was. A shallow empty vessel that doesn’t value years of custom.
October 7, 2024
Excellent service delivered with…
Excellent service delivered with efficiently and professionally
October 5, 2023
Guy who served me was more interested…
Guy who served me was more interested in me joining elite or preordering than taking my preorder deposit off and overcharging me.shame the young lady wasn't working so much more customer orientated
September 19, 2023
Reply from GAME - Falkirk
Hi Mark,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind regards,
James
Customer Services Senior Advisor
Replacement controller
Had to get a replacement ps5 controller due to stick drift. Had the warranty so very quick and easy. Person at the desk was very pleasant and well mannered
September 5, 2023
The assistant was very helpful and…
The assistant was very helpful and couldnt have been more courteous. Overall a very enjoyable experience.
August 9, 2023
Service I received on Saturday was…
Service I received on Saturday was brilliant especially as I had a very difficult 3 year old with me. The retail assistant was really knowledgeable and helpful even when I arrived shortly before closing time on a Saturday afternoon. Would recommend and will definitely be back.
July 28, 2023
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