The staff member at the Birstall branch was extremely helpful. We had previously purchased a turtle beach controller and paid for an extended warranty. The controller had gone wrong as it was randomly... See more
Location
Switch locationc/o Sports Direct, Geldered Road, WF17 9TB Birstall Batley, GB
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Shocking service by JAMIE - GAME BIRSTALL LEEDS store. Took price tagged item to till but he could not sell me if because apparently the barcode wouldn't scan and he was too disinterested to find a w... See more
Company replied
Amazing. The manager was welcoming and helpful. Great team.
Had to pay for delivery even though I will be collecting from in store on a preorder…
Company replied
Company details
About GAME - Leeds
Written by the company
GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Contact info
c/o Sports Direct, Geldered Road, WF17 9TB, Birstall Batley, United Kingdom
3.5
Average
5 reviews
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Hasn’t replied to negative reviews
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Terrible service by JAMIE- BIRSTALL LEEDS BRANCH
Shocking service by JAMIE - GAME BIRSTALL LEEDS store. Took price tagged item to till but he could not sell me if because apparently the barcode wouldn't scan and he was too disinterested to find a way around it - JAMIE was surly, useless and rude - no wonder Game are are dying concern when their staff have no customer service skills, manners or ability to think out of the box
December 27, 2023
Unprompted review
Reply from GAME - Leeds
Hi William
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind regards,
Customer Services Advisor
Delivery fee on collection order??
Had to pay for delivery even though I will be collecting from in store on a preorder…
October 13, 2023
Reply from GAME - Leeds
Hi Marshall,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind Regards
Customer Services
The staff member at the Birstall branch…
The staff member at the Birstall branch was extremely helpful. We had previously purchased a turtle beach controller and paid for an extended warranty. The controller had gone wrong as it was randomly disconnecting and had bad drift. I honestly thought I'd have issues as often warranties aren't worth the paper they're written on but in the case it was no problem at all. Friendly service and someone who actually games and streams was a breath of fresh air. I would highly recommend this particular branch.
July 18, 2023
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