c/o Sports Direct, Unit 8, Personage Retail, WN7 5SJ Leigh, GB


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Rated 4 out of 5 stars

Ordering was great experience, it's just the shipping fee that's a kicker. I had to opt to do the pick up in-store to get my shipping money back, though I couldn't get anything in store. Now I have to... See more

Rated 3 out of 5 stars

Products are fine but I dislike the return policy, you can’t get your money back only a gift card/in store credit

Company replied


Company details

  1. Gaming service Provider
  2. Computer Store
  3. Video Game Store

About GAME - Leigh

Written by the company

GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.

Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)

Contact Customer Service

Contact info

  • c/o Sports Direct, Unit 8, Personage Retail, WN7 5SJ, Leigh, United Kingdom

3.9

Great

TrustScore 4 out of 5

5 reviews

5-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Ordering was great experience

Ordering was great experience, it's just the shipping fee that's a kicker. I had to opt to do the pick up in-store to get my shipping money back, though I couldn't get anything in store. Now I have to make a few trips in the hope I find something worth buying to get that £5 off. I must say I was impressed with the shipping time coz I got it on day 2 post ordering.

January 25, 2024
Rated 3 out of 5 stars

Return policy sucks

Products are fine but I dislike the return policy, you can’t get your money back only a gift card/in store credit

July 12, 2023
GAME - Leigh logo

Reply from GAME - Leigh

Hi Aryn,


Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online. 

So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'. 

Thank you and we look forward to updating your opinion of GAME. 


Kind Regards 
Customer Services

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