I ordered 2 PlayStation controllers as a gift. (Not cheap). You are getting 1 star as you had Evri deliver them and the boxes looked like they had been stood on. If I knew you used that company I woul... See more
Location
Switch locationC/O House of Fraser, 44 Fremlin Walk Shopping Centre, Earl Street, ME14 1QP Maidstone, GB
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Still waiting for the product in spite of the store having it in stock. I wasn’t allowed to take one as it wasn’t the exact product with my reference attached. The staff member showed no compassion ev... See more
Company replied
Yeah I’m very pleased with it. Who is one thing though I know she’s at a cheaper to buy in game then it was to buy online but still worth the wait I can’t remember the date when it come, a week ago
Your staff is very helpful and friendly i will be going back
Company details
About GAME - Maidstone
Written by the company
GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Contact info
C/O House of Fraser, 44 Fremlin Walk Shopping Centre, Earl Street, ME14 1QP, Maidstone, United Kingdom
2.8
Average
6 reviews
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Hasn’t replied to negative reviews
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Bad delivery company used
I ordered 2 PlayStation controllers as a gift. (Not cheap). You are getting 1 star as you had Evri deliver them and the boxes looked like they had been stood on. If I knew you used that company I would not have order them through you. Not impressed.
May 31, 2026
Unprompted review
Your staff is very helpful and friendly…
Your staff is very helpful and friendly i will be going back
January 5, 2024
Yeah I’m very pleased with it
Yeah I’m very pleased with it. Who is one thing though I know she’s at a cheaper to buy in game then it was to buy online but still worth the wait I can’t remember the date when it come, a week ago
October 9, 2023
Still waiting for the product in spite…
Still waiting for the product in spite of the store having it in stock. I wasn’t allowed to take one as it wasn’t the exact product with my reference attached. The staff member showed no compassion even though I explained it was a present quoting ‘it’s against policy’. I won’t be using Game ever again.
May 25, 2023
Reply from GAME - Maidstone
Hi Dan,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind Regards,
Shannon
Customer Services Senior Advisor
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