Gentleman working in the shop was really friendly and helpful. Reserved my item online and it was ready to collect within an hour. Really quick and simple process. Thanks
Location
Switch locationc/o Sports Direct, Unit 1 Cyfarthfa Retail Pk, CF48 1HY Merthyr Tydfil, GB
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See what reviewers are saying
Great friendly staff, helped with my technical questions and my son was super impressed with there Pokemon knowledge.
the two people who served me here were great. Helped us a lot when my parents were purchasing my PS5. They were very trivial and knew their stuff. I don't recall their names but they were very sweet,... See more
Really helpful member of staff talked us through our options. Felt confident to make large purchase
Company details
About GAME - Merthyr
Written by the company
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Contact info
c/o Sports Direct, Unit 1 Cyfarthfa Retail Pk, CF48 1HY, Merthyr Tydfil, United Kingdom
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Helpful friendly staff
Gentleman working in the shop was really friendly and helpful. Reserved my item online and it was ready to collect within an hour. Really quick and simple process. Thanks
Great friendly staff
Great friendly staff, helped with my technical questions and my son was super impressed with there Pokemon knowledge.
Found the game I wanted very quick and…
Found the game I wanted very quick and efficient service
Wonderful experience. Lovely cashiers
the two people who served me here were great. Helped us a lot when my parents were purchasing my PS5. They were very trivial and knew their stuff. I don't recall their names but they were very sweet, helped me pick what deal I wanted, helped me set up a card, it was a great experience. Felt very welcoming and a good place to be buying this. Thanks to those two :D
Amazing customer service
Really helpful member of staff talked…
Really helpful member of staff talked us through our options. Felt confident to make large purchase
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