I purchased a game for my son for Christmas unfortunately it was not the right game , it was still all sealed and unopened, however I miss-read their returns policy at bottom of receipt where by a sto... See more
Company replied
Location
Switch locationc/o Sports Direct, Unit 36-37, Midsummer Place Shopping Centre, MK9 3BB Milton Keynes, GB
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See what reviewers are saying
Lewis and the staff were very helpful, much appreciated. We got a good Black Friday deal. Thanks
I was asked for ID to buy Diablo 4! I'm almost 50 years old! It's not flattering it's insulting!
Company replied
Everyone that works there is extremely friendly and makes your time in the shop enjoyable.
Company details
About GAME - Milton Keynes (SD)
Written by the company
GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Contact info
c/o Sports Direct, Unit 36-37, Midsummer Place Shopping Centre, MK9 3BB, Milton Keynes, United Kingdom
3.7
Average
7 reviews
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Hasn’t replied to negative reviews
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I purchased a game for my son for…
I purchased a game for my son for Christmas unfortunately it was not the right game , it was still all sealed and unopened, however I miss-read their returns policy at bottom of receipt where by a store credit or Exchange even with the receipt is offered , now I am stuck with a £50 credit note , as there is no other games my son wants not ideal as product was still in condition I purchased it .
December 29, 2023
Unprompted review
Reply from GAME - Milton Keynes (SD)
Hi Victoria,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind regards,
Em
Customer Services Senior Advisor
Helpful and Friendly
Great customer support, friendly and helpful in assisting me in my purchase 👍
December 16, 2023
Lewis and the staff were very helpful
Lewis and the staff were very helpful, much appreciated. We got a good Black Friday deal.
Thanks
November 18, 2023
Friendly and helpful customer service.
September 30, 2023
Friendly staff
Everyone that works there is extremely friendly and makes your time in the shop enjoyable.
July 21, 2023
I was asked for ID to buy Diablo 4
I was asked for ID to buy Diablo 4!
I'm almost 50 years old! It's not flattering it's insulting!
June 30, 2023
Reply from GAME - Milton Keynes (SD)
Hi There,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind Regards,
Shannon
Customer Services Senior Advisor
Polite staff and told me about the…
Polite staff and told me about the rewards system. Had plenty of stock also.
May 11, 2023
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