I never received my pre order DLC
Location
Switch locationGAME, 46 Commercial Street, Newport, NP20 1LP Gwent, GB
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See what reviewers are saying
Went to pick up a screen protector for my nintendo switch and was a quick and easy process
Staff are always brilliant in the Newport store, known some of them for years too. They always love seeing my old 'gamestation' member card too. Always able to answer any questions I have to acceptab... See more
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Company details
About GAME - Newport
Written by the company
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Contact info
GAME, 46 Commercial Street, Newport, NP20 1LP, Gwent, United Kingdom
Asks customers to review
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Hasn’t replied to negative reviews
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I never received my pre order DLC
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The gentleman was nice serving me in my…
The gentleman was nice serving me in my purchase at game
Assistant who helped us with our…
Assistant who helped us with our purchase was very knowledgeable and extremely helpful.
Easy to order online
Easy to navigate the website, simple and secure to order with different options available.
The guy that served us was very…
The guy that served us was very informative and helpful, he could not do enough for us well done
Best Store
Staff are always brilliant in the Newport store, known some of them for years too. They always love seeing my old 'gamestation' member card too.
Always able to answer any questions I have to acceptable standards, often over exceeding in a good way.
Really friendly and helpful team in…
Really friendly and helpful team in store made the purchase simple and straightforward
The staff are always really friendly…
The staff are always really friendly and ready to help. They are always happy to answer any questions I may have and make shopping there a great experience.
Simple and seamless.
Screen protector
Went to pick up a screen protector for my nintendo switch and was a quick and easy process
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