Lovely polite young man who served us, very helpful. Always a pleasure going to this store. I think his name is Dan, very knowledgeable about the products too
Location
Switch locationC/O Sports Direct, Unit 3A, Brown Lennox Retail Park, CF37 4DA Pontypridd, GB
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See what reviewers are saying
Majority of stores have terrible customer service these days but I can’t say the same here. Really helpful and polite staff, will visit again :)
The customer service at the Pontypridd GAME was excellent and the staff very chatty and lovely. I always have a nice experience when I go there!
Great customer service and friendly staff who always answer questions or advice about products. Keep up the good work.
Company details
About GAME - Pontypridd
Written by the company
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Contact info
C/O Sports Direct, Unit 3A, Brown Lennox Retail Park, CF37 4DA, Pontypridd, United Kingdom
Asks customers to review
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Hasn’t replied to negative reviews
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Lovely polite young man who served us
Lovely polite young man who served us, very helpful. Always a pleasure going to this store. I think his name is Dan, very knowledgeable about the products too
Great Service
The customer service at the Pontypridd GAME was excellent and the staff very chatty and lovely. I always have a nice experience when I go there!
Customer service
Majority of stores have terrible customer service these days but I can’t say the same here. Really helpful and polite staff, will visit again :)
Great customer service and friendly…
Great customer service and friendly staff who always answer questions or advice about products.
Keep up the good work.
Customer service and friendly helpful…
Customer service and friendly helpful attitude of staff member.
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