There sending me something I did not order I want them to keep it down not deliver it
Company replied
Location
Switch locationc/o Sports Direct, Ground Floor Unit 6, Kingsway Shopping Centre, OL16 5AF Rochdale, GB
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Greeted by the store assistant and was guided through the whole process of trading in my games, I had never done this before and it definitely made me feel better and not anxious as I was prior to tra... See more
Bought an apparently 'good condition' console online to find a large scratch along the top of the console. Wouldn't recommend buying consoles from here unless brand new.
Company replied
I just love the staff! When you buy a game they've played and have 1st hand experience of its just an appreciated geek moment
Company details
About GAME - Rochdale
Written by the company
GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Contact info
c/o Sports Direct, Ground Floor Unit 6, Kingsway Shopping Centre, OL16 5AF, Rochdale, United Kingdom
3.0
Average
7 reviews
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Hasn’t replied to negative reviews
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There sending me something I did not…
There sending me something I did not order I want them to keep it down not deliver it
May 13, 2025
Reply from GAME - Rochdale
Hi,
Thank you for taking the time to leave us this review.
We’re sorry to hear that you have an issue with your order.
Can I please ask that you contact us quoting ‘Trustpilot Review’ or
alternatively contact us via Facebook or Twitter and a member of the team will
be happy to look into this for you. Please allow up to 72 hours for a response.
We look forward to hearing from you.
Kind Regards
Game
Customer Services
Friendly helpful staff
February 16, 2024
The very best, no exaggeration
Greeted by the store assistant and was guided through the whole process of trading in my games, I had never done this before and it definitely made me feel better and not anxious as I was prior to trading in my games. Without a doubt, the best customer service I had ever received!
November 16, 2023
Terrible condition.
Bought an apparently 'good condition' console online to find a large scratch along the top of the console. Wouldn't recommend buying consoles from here unless brand new.
September 14, 2023
Unprompted review
Reply from GAME - Rochdale
Hi Adagio,,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind Regards
Customer Services
The excellent level of customer service…
The excellent level of customer service and the help I received was brilliant
August 31, 2023
I just love the staff!
I just love the staff!
When you buy a game they've played and have 1st hand experience of its just an appreciated geek moment
July 20, 2023
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