GAME - Romford Reviews 6

TrustScore 4 out of 5

4.0

GAME, Unit 15, Liberty 2 Centre, RM1 3EE Romford, GB


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Rated 1 out of 5 stars

The actual staff instore are great, but way over a year I never get a text or email anymore to tell me my pre-order is ready to collect/pick up instore. Ive been told by staff customers have been comp... See more

Company replied

Rated 5 out of 5 stars

Great midnight launch and lots of goodies to giveaway. I was the second person in store and got a free pair of headphones and limited edition Final fantasy ear cuffs.

Rated 5 out of 5 stars

Friendly and helpful staff. I picked up one of the greatest games ever (resident evil 4 remake) . With my points it was less than one pound. Best bargain ever

Rated 5 out of 5 stars

The staff were really friendly and helpful and they helped me find what I needed


Company details

  1. Gaming service Provider
  2. Computer Store
  3. Video Game Store

About GAME - Romford

Written by the company

GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.

Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)

Contact Customer Service

Contact info

  • GAME, Unit 15, Liberty 2 Centre, RM1 3EE, Romford, United Kingdom

4.0

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Best bargain ever

Friendly and helpful staff. I picked up one of the greatest games ever (resident evil 4 remake) . With my points it was less than one pound. Best bargain ever

February 9, 2024
Rated 1 out of 5 stars

No contact anymore

The actual staff instore are great, but way over a year I never get a text or email anymore to tell me my pre-order is ready to collect/pick up instore. Ive been told by staff customers have been complaining about this. Please note Game in Romford has now moved into Sports Direct Market Place Romford.

October 13, 2023
GAME - Romford logo

Reply from GAME - Romford

Hi Maria,




Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online. 


So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'. 


Thank you and we look forward to updating your opinion of GAME.


Kind Regards 
Customer Services

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