My Son bought a wireless controller cable clearly marked for Xbox "S" one. It didn't fit so he tried to return it for a refund. he was told he couldn't becasue the box was opened! How ridiculous!... See more
Company replied
c/o Sports Direct, 17 Kings Street, WA10 2LE St Helens, GB
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My Son bought a wireless controller cable clearly marked for Xbox "S" one. It didn't fit so he tried to return it for a refund. he was told he couldn't becasue the box was opened! How ridiculous!... See more
Company replied
I reserved the MW3 captain price hat on the 5th April and got the item the next day a big thank you to game .
Enjoyable and good set of products Will keep shopping there until the stock gets worse i hope never happens
Well, I went in and the game was very clean compared to the other store, not to mention the person who served me was professional, made it quick and had the card scanner ready
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c/o Sports Direct, 17 Kings Street, WA10 2LE, St Helens, United Kingdom
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I reserved the MW3 captain price hat on the 5th April and got the item the next day a big thank you to game .
Enjoyable and good set of products
Will keep shopping there until the stock gets worse i hope never happens
Great service happy with purchase right upto its appearance on gamepass the day after I bought it 🤣🤣
My Son bought a wireless controller cable clearly marked for Xbox "S" one. It didn't fit so he tried to return it for a refund. he was told he couldn't becasue the box was opened! How ridiculous! He HAD to open the box to test the item!
This was from St Helens (inside Sports direct). My advice is, only buy online from this company because you have a 14 day money back guranteee.
This is ongoing and has been reported to Trading Standards for breaching Consumer Law!

Reply from GAME - St Helens
Well, I went in and the game was very clean compared to the other store, not to mention the person who served me was professional, made it quick and had the card scanner ready
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