GAME - St Helens Reviews 6

TrustScore 4 out of 5

4.0

c/o Sports Direct, 17 Kings Street, WA10 2LE St Helens, GB


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Rated 1 out of 5 stars

My Son bought a wireless controller cable clearly marked for Xbox "S" one. It didn't fit so he tried to return it for a refund. he was told he couldn't becasue the box was opened! How ridiculous!... See more

Company replied

Rated 5 out of 5 stars

I reserved the MW3 captain price hat on the 5th April and got the item the next day a big thank you to game .

Rated 5 out of 5 stars

Enjoyable and good set of products Will keep shopping there until the stock gets worse i hope never happens

Rated 5 out of 5 stars

Well, I went in and the game was very clean compared to the other store, not to mention the person who served me was professional, made it quick and had the card scanner ready


Company details

  1. Gaming service Provider
  2. Computer Store
  3. Video Game Store

About GAME - St Helens

Written by the company

GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.

Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)

Contact Customer Service

Contact info

  • c/o Sports Direct, 17 Kings Street, WA10 2LE, St Helens, United Kingdom

4.0

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Buy online for a chance of a refund

My Son bought a wireless controller cable clearly marked for Xbox "S" one. It didn't fit so he tried to return it for a refund. he was told he couldn't becasue the box was opened! How ridiculous! He HAD to open the box to test the item!

This was from St Helens (inside Sports direct). My advice is, only buy online from this company because you have a 14 day money back guranteee.

This is ongoing and has been reported to Trading Standards for breaching Consumer Law!

September 14, 2023
Unprompted review
GAME - St Helens logo

Reply from GAME - St Helens

Hi David, ,


Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online. 

So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'. 

Thank you and we look forward to updating your opinion of GAME.

Kind Regards 
Customer Services

Rated 5 out of 5 stars

Great place!

Well, I went in and the game was very clean compared to the other store, not to mention the person who served me was professional, made it quick and had the card scanner ready

May 14, 2023

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