Just got New Sony VR 2 Headset very impressed works well only fault will not play 3D films yet hope they upgrade software My old VR1 will play them Horizon game awesome.
Location
Switch locationc/o Sports Direct, Unit 1, Link Retail Park, CT10 2FF Thanet, GB
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See what reviewers are saying
Lewis and the crew were friendly, helpful and professional. They answered all my questions, made some key recommendations and the whole transaction was smoothly executed. Many Thanks Lads
Your staff were exceptional in dealing with my situation with my faulty PS5. No arguing or drawn out process. They recognised the issue and swapped mine for a new one. Brilliant service
The member of staff was very knowledgeable. Gutted though that under a week after I brought the product it was reduced in price by over £100 ☹️
Company details
About GAME - Thanet Link
Written by the company
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Contact info
c/o Sports Direct, Unit 1, Link Retail Park, CT10 2FF, Thanet, United Kingdom
Asks customers to review
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Hasn’t replied to negative reviews
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Always have what I want at a fair price…
Always have what I want at a fair price and with knowledgable and enthusiastic staff.
Your staff were exceptional in dealing…
Your staff were exceptional in dealing with my situation with my faulty PS5. No arguing or drawn out process. They recognised the issue and swapped mine for a new one. Brilliant service
Great customer service
I came into my local branch to finally buy a ps5 and I went all in with the accessories, the staff were great at advising me on my choices and kept the whole process simple and were even on board with my sense of humor.
We got served quickly and with the…
We got served quickly and with the smile, quick and smooth. Thank you
Lewis and the crew👍
Lewis and the crew were friendly, helpful and professional. They answered all my questions, made some key recommendations and the whole transaction was smoothly executed.
Many Thanks Lads
The person how served my was very…
The person how served my was very helpful and knowledgeable.
The member of staff was very…
The member of staff was very knowledgeable.
Gutted though that under a week after I brought the product it was reduced in price by over £100 ☹️
Excellent thanks staff member superb
Always friendly and knowledgable
New VR
Just got New Sony VR 2 Headset very impressed works well only fault will not play 3D films yet hope they upgrade software My old VR1 will play them Horizon game awesome.
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