Had an email to use the money in my game wallet which had been collected from buying instore. Went to nearest store to use and was told that as they werenow based within sports direct i had to use the... See more
Company replied
Location
Switch locationGAME, 46 The Shires Shopping Centre, BA14 8AT Trowbridge, GB
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See what reviewers are saying
Helpful staff and better offers on bundles than other places
The staff are always very helpful and easy to talk
staff where helpful and freandly
Company details
About GAME - Trowbridge
Written by the company
GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Contact info
GAME, 46 The Shires Shopping Centre, BA14 8AT, Trowbridge, United Kingdom
3.7
Average
6 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Had an email to use the money in my…
Had an email to use the money in my game wallet which had been collected from buying instore. Went to nearest store to use and was told that as they werenow based within sports direct i had to use them online and pay a delivery charge of £4.99!
June 6, 2024
Reply from GAME - Trowbridge
Good morning,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind regards,
Em
Customer Services Senior Advisor
staff where helpful and freandly
December 7, 2023
The staff are always very helpful and…
The staff are always very helpful and easy to talk
August 11, 2023
Helpful staff and better offers
Helpful staff and better offers on bundles than other places
July 15, 2023
Excellent customer service
July 7, 2023
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