Arrived on time and was told when was arrived and could track it and arrived on the day it was said to be released worldwide
Location
Switch locationc/o Frasers, Unit DS1, The Mander Centre, WV1 3NN Wolverhampton, GB
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Absolutely terrible service!! Left waiting to be told the "one" member of staff were on lunch and went 5 minutes ago I rather wait as their entitled to a lunch break or go home!! Just tonthen be told... See more
My experience was great because the staff are lovely they help me get the right stuff that I was looking for and I appreciate the staff helping me
I had booked a party for my son, the staff then phoned me an hour before it started to tell me they had booked two parties, so I would have too cancel. Not happy at all.
Company replied
Company details
About GAME - Wolverhampton
Written by the company
GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Contact info
c/o Frasers, Unit DS1, The Mander Centre, WV1 3NN, Wolverhampton, United Kingdom
3.8
Great
11 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Arrived on time and was told when was…
Arrived on time and was told when was arrived and could track it and arrived on the day it was said to be released worldwide
March 16, 2025
Absolutely terrible service!!!!!!!!!
Absolutely terrible service!! Left waiting to be told the "one" member of staff were on lunch and went 5 minutes ago I rather wait as their entitled to a lunch break or go home!! Just tonthen be told click and collect isn't in their shop to be sent somewhere different for the barcode not to work!!!!!! Will never shop there again!!!!!!!
November 2, 2024
Unprompted review
My parcel delivery of a special edition
My parcel delivery of a special edition game was segmented with no explanation outside of a generic email and the courier service - while not necessarily GAME's issue ' was atrocious as evri never deliver items properly (if they bother) and have waited to receive an item I should've gotten from day one. This is unacceptable.
October 9, 2024
My experience was great because the…
My experience was great because the staff are lovely they help me get the right stuff that I was looking for and I appreciate the staff helping me
April 6, 2024
Friendly knowledgeable staff and great…
Friendly knowledgeable staff and great offers.
November 18, 2023
I had booked a party for my son
I had booked a party for my son, the staff then phoned me an hour before it started to tell me they had booked two parties, so I would have too cancel. Not happy at all.
October 14, 2023
Reply from GAME - Wolverhampton
Hi Bethany,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind Regards
Customer Services
Great customer service
The guy who works in the Wolverhampton game branch deserves a medal for the fact one he was very helpful B he was very supportive when I had to swap my ps5 for a new one due to damage to the disc drive (not my fault) and 3 the fact he runs the store by himself and still took his time to help me.
July 6, 2023
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