I've been buying games from GamersGate since around 2014. Their website is well designed and easy to use with real pagination. No "click to see more" scrolling garbage. They have competitive sales on... See more
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We're GamersGate, and we're here to get you cheap and official Steam keys!
Buy Now!Established in 2004, we have proven our reputation as a reliable seller over and over again, working directly with such publishers as Bandai Namco, Capcom, Focus Entertainment, and many more. Our catalogue? Vast – we've got dozens of thousands of games – from childhood classics and borderline lost media to modern AAA releases, all with heavy discounts.
Read Our FAQAmong our strengths – Incredible customer support; cheap prices and numerous discount codes; fun social media accounts and, of course, years of reliable service behind our backs – you can always trust us to provide you with the best service possible.
Who We Work WithWe also provide constant discounts on upcoming pre-orders and brand-new games, making us the premier destination for those who don't want to pay full price. Fair play, we're here to help you!
Check Out Our DiscountsOur customer support, dare we say, is unmatched, frequently going above and beyond what other stores might do – if you have a problem, we have a solution, and we're going to make sure you get one. Kick back, relax, and enjoy great prices, instant delivery, and friendly support!
Contact SupportWe guarantee that all of our keys are sourced directly from publishers

Bryggargatan 8 B, 111 21, Stockholm, Sweden

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Scam site. Took payment and never delivered a key. Customer support is only via email and they ignore you. Had to purchase game from another site and file dispute with bank to get money back.
Stay FAR FAR away from this site

Reply from GamersGate.com
*EDIT: They reached out to me with an explanation that I actually do find plausible and a coupon. I will purchase a game tomorrow using the coupon and see how it goes. I will up my score to 3 in the meantime for at least trying to make it right and not coming at me with excuses.
*ORIGINAL: It's Saturday night and I want to try out a new game that I've been excited to play on my day off. Head over to GG Deals to find the best price for Dune - it leads me to GamerGate with a coupon. I head to Gamersgate and purchase the game like I've done on CDKeys, Fanatical, Humble and GMG for over a decade only to be met with a manual review that has been in 'Processing' for over 6 hours.
I took a look through my account while waiting - the last game that I bought was over 10 years ago. Ah, now I remember.
I've been using GMG, CDKeys, Fanatical (previously Bundle Stars) etc... since they existed and I've never had an issue. I've opened a support ticket but very much like this key - I no longer have hope. I've purchased at least 10 games from them back in the early 2010s so I'm sure that I'll end up getting the key but they lost a customer for life.
That having been said, hopefully CS can answer 1 question before I completely write the company off: can I give the 'more that 15 minutes wait' coupon away or is it account locked?
Making me wait for the key is fine, I guess, BUT taking my money and making me wait is NOT. I would have just cancelled and bought the game elsewhere but now I can't until I know for sure that they will refund me. Since the refund request came 6 hours after the EXTREMELY DELAYED order I'm not hopeful. I would rather not give them money but we'll see how this plays out.

Reply from GamersGate.com

Reply from GamersGate.com
This is the only game storefront that makes me, for some reason, wait around 10 minutes before I can access the steam key for the game. Sometimes it has the best price by far, but I often avoid the site because I don't want to wait after paying.

Reply from GamersGate.com

Reply from GamersGate.com
I bought games for myself, but also wanted to buy a copy of one of them for a friend; I wasn't sure I could because that game was DRM-free, so I was hoping I could perhaps enter my friend's e-mail (who has a GamersGate account) at checkout, or even create a separate order and "mark it as a gift" like you can on some other sites.
Not seeing anything during checkout or in their Help section, I created a support ticket and asked the question "Can I buy a DRM-free game and gift it?" It's now been more than 5 days, and I still haven't received an answer!
Updated June 10 in reply to GamersGate:
No email has reached me... not even in my junk/spam folder; please resend, or better yet, post answer here! Thanks.
Updated June 10 after receiving e-mail "re-send" from GamersGate:
Received an answer to my inquiry; thank you, despite the disappointing news. Upgraded my review to 4 stars (not 5 because my friend, who lives in a different province, couldn't buy that game due to some issue on your payment gateway.) I had to login from my computer onto her account to make the transaction.

Reply from GamersGate.com
Quick business, no extra charges added before paying, You pay the price you saw. No surprise.

Reply from GamersGate.com
Excellent customer service. Had a problem redeeming the steam key which was due to a mistake I made. They refunded me in full even though, they couldn't recover the full amount of the money. Recommend to other buyers.

Reply from GamersGate.com
Quick delivery at competitive prices for many retro and newer games. Recently purchased an older game which ended up having duplicate codes, support team promptly actioned a refund and reviewing with the game publisher. Much appreciated.

Reply from GamersGate.com

Reply from GamersGate.com
Instant key delivery. No issue with the key and it was cheaper than on steam

Reply from GamersGate.com
Solid platform to purchase games from. Good discounts can be had when on sale. Would recommend.

Reply from GamersGate.com
Takes forever to process the code, somehow all the other key sellers have them available instantly but not them.

Reply from GamersGate.com
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