GamesandCardsUK Reviews 

425
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

As others are saying, ordered Pokémon celebrations back in summer 2021, very little communications after phones calls, messages and emails no response. Have requested a refund but still nothing! can’t... See more

Rated 5 out of 5 stars

Got a delivery on the way today and just placed another order, just want to say how fantastic this place is. Great prices, still managing to find stock of things like Pokemon in these very trying ti... See more

Rated 5 out of 5 stars

Legitimate company, great selection. Packaging light yet sturdy. Cheaper postage would be good. If what would be a sought after item is in stock, goes out of stock fairly quickly (was unable to get a... See more

Rated 5 out of 5 stars

I've purchased quite a few Transformers from this site and each transaction has excellent. Friendly and polite when answering questions and a rather tasty little loyalty scheme that gives actual cash... See more

Company details

  1. Toy Store

Information provided by various external sources

Games & Cards UK offer a wide range of CCGs, toys, plushes and games. Check out our offers now, with free shipping over £40 and points for every £1 you spend.


Contact info

3.4

Average

TrustScore 3.5 out of 5

425 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(425)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ive ordered Transformers from…

Ive ordered Transformers from GamesandCardsUK multiple times going back as far as the beginning of the siege line in Jan 2019. Ive always found them to be well priced and prompt, however the best part of their service is their FB page and messaging.
They are always quick to respond and helpful whenever I have asked them questions and are pro-active in letting me know when products I have enquired about become available.
They also have a loyalty scheme which I think is important for this day and age, and encourages me to come back to them.
Keep up the good work!

March 26, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

I've purchased quite a few Transformers from this site and each transaction has excellent. Friendly and polite when answering questions and a rather tasty little loyalty scheme that gives actual cash off future purchases is a touch that has brought me back time and time again. I have pre-orders with them too because I am entirely confident in their service.
I always go here first when looking to add to mine and my daughters collections of robots and you should too....

March 25, 2020
Unprompted review
Rated 5 out of 5 stars

Top quality

Friendly and informed shop owner, fast and reliable service, and going to great lengths not to let these difficult times affect my gaming! Will use and visit whenever I can.

March 25, 2020
Unprompted review
Rated 5 out of 5 stars

Always a great service

Always a great service. Postage costs and delivery times in line with other toy Etailers. Good communication and decent offers to look out for... Happy to recommend these guys to my mates for their Transformers needs.

March 25, 2020
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service. Quick delivery, great prices and many offers. They even threw in some Haribo sweets!
G&C are now on my regular sites to check for stock and plan to use them again where I can. Thanks a lot :)

March 25, 2020
Unprompted review
Rated 1 out of 5 stars

Abusive email sent to me from this site…

Abusive email sent to me from this site as i requested a refund.

Avoid!

March 25, 2020
Unprompted review
GamesandCardsUK logo

Reply from GamesandCardsUK

Sorry, how is "Hi, You are hereby banned from our store. Please do not attempt to make an order in future as it will not be accepted." abusive?

Maybe if you contact a store first before opening PayPal cases about the location of your item, you wouldn't be banned from them. Especially as it wasn't even past the expected delivery date.

If anything, you're the abusive one, opening false PayPal claims for no reason and leaving false negative reviews.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look