Gamesbasement Reviews 

I have been ordering Japanese games and some collector edition games I can't get up here in the U.S. from Gamesbasement for the last few months and have received all of them in a timely manner and well packaged. I had only started ordering games from Gamebasement this year and so far haven't experieced any problems with my order getting out within a reasonable time or my package taking to long to arrive.

bought a game at 5pm monday and arrived next morning.

Just great. =)

Helped me when I needed specifics about my order, quite friendly and efficient, I liked the advice I received

I order with this company a headset, wich is hard to get anywhere in the UK, and I received within 2 days (48 hours), i was very suprised nice services and the headset came well packed as well.
Well done Games Besement that what customers like, fast services

One of the few places to actually have Red Dead Redemption on PS3 in stock! I heard good things about GamesBasement from friends and purchased the game form them.

All I can say is excelelnt service all around, the game arrived next day and was packaged very well.

Would definitely buy again from them

5/5

I asked them to see if they could get some japanese game as its japanese you can't really get those games here. It wasn't on there website but i just rung up they said yeah they could get it and itd be there next week. I ordered it the following week and they sent got it in a couple of days. I was quite impressed considering that if it wasnt for me asking if they could get it it wouldnt even be on their website lol! stuck to their promise

I ordered a dual shock controller from them last week I was told it would be sent same day and expect in a couple of days. When I got back from work the next day I had a slip from Royal Mail - went and picked it up from my local post office was well happy!

Placed order on 13th Dec 09 - payment taken immediately, promised delivery before Xmas. Nothing showed up. Am still chasing for a refund (11/3/10). I had to buy the Xmas present elsewhere in the end. gamesbasement have promised me a refund on 5 separate occasions.

I ordered a PS3 mid November for my husband's Xmas present. As I hadn't received it after 2 weeks, I phoned and was told that it had been sent for packing and I would receive it within a few days - I didn't. I tried phoning again on 18th December only to get a continuous engaged tone. On Xmas eve, I ended up having to buy one last minute from elsewhere. Over the Xmas period, I kept trying to phone them, but was still getting the engaged tone. On 2nd January, I phoned again and got the unobtainable tone, realising that I'd been scammed, I contact the Visa company, who have since refunded me and are taking it up with Gamesbasement directly.

I had an old ps2 console and when i found out how much it would cost to fix i decided to buy a new one. I ordered a brand new PS2 console and received it in 5 days. Above all i didn't have to pay any postage, i received it free of charge and the price was super cheap, cheaper than any other place i looked around. I highly recommend gamesbasement and would use again.

Hello fellow gamers. I live in Greece and was looking to buy Littlebigplanet and found gamesbasement.co.uk on a greek forum. I was a bit nervous using them as in the past i normally used play.com zavvi and thehut although their prices were much higher. I thought to give gamesbasement a go as their prices even in Euros were rock bottom and offered free delivery to Greece. I ordered the Littlebigplanet for PS3 on a monday and received it in greece the following monday. I was very happy with my purchase and I would use them again as long as they keep up the good service and stick to their cheaper prices.

The internet seems to have given some people the power to complain in a jiff rather than solve a problem when things don't do their way.

I recently moved to Germany and used this company as it was highly recommended on serveral German forums. As my experience was excellent, i placed my order, paid via my visa, the delivery estimate was around 5 days and i received my order in 6.

I highly recommend this company specially for region free games that cannot be found elsewhere. regards from Hamburg.

Just a quick note to say thank you for the excellent service. I received the ps2 console i orderd for my husband in time for Christmas. He was thrilled!!! Many thanks again. Maureen.

I wasnt going to leave feed back but having read some of the comments I thought I'd give my perspective, I searched google for cooking mama 3 and found that this site had a good price and offered Free delivery so I thought I would give them a try.
I ordered on a Thursday and on Saturday I recieved an email to say that my order was processed and that it would take 2-4 days for me to recieve it. When I got home from work the game was on my mat.

Not a bad first experience at all

I ordered a red dsi to find out that it was so popular that it went out of stock in minutes. I phoned, waited about 5 mins and got through. They offered me a refund, but after speaking to a lovely lady, very professional, she changed my order to the pink one and received it in 2 days of ordering.

They offer excellent service.

I too work in customer services and I know from experience that for every one unhappy customer there are around 1,000 very happy ones. So from readying some of these comments, there must by thousands upon thousands of happy customers.

If a product is out of stock just ask for a refund or change your order to something that's in stock. Its that simple.

I have always used PLAY in the past but Games Basement are as cheap and in some cases cheaper. Also the delivery of the DSI and Wii motionplus I ordered was very fast (ordered on Friday late afternoon and I received on Tuesday Morning.)

I will definately be using them again.

I ordered a green DSi Lite for son's birthday from Gamesbasement not only were they competively priced...which I must add was good. They also surpased my expectations as I received an email stating my goods would be despatched to me in 4-5 days. I actually received the following day. Well done and keep up the good work.

As i understand it this company was upgrading their phone system as they were inundated with orders due to the cheap cheap cheap prices that they offer. I brought the game LittleBigPlanet for just £9.49 worth the wait. I received my order.

The prices are the cheapest around and they have the best service! if you are not using them you are missing out!