Anglian Garden & Building Ltd 

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Rated 1 out of 5 stars

When my builders began to erect the sides of my large workshop they discovered that the floor was too wide for the sides and immediately phoned Garden Buildings Direct. The firm took several hours to... See more

Rated 3 out of 5 stars

My earlier review was an error (writing 2 reviews at the same time!) This product is exactly as seen on the website. However I did have to chase delivery 3 times and on each occasion was pro... See more

Company replied

Rated 1 out of 5 stars

Very poor customer service. After accepting my order and debiting my account the company demanded that I agree to a list of terms and conditions they sent via email before they would send the goods. W... See more

Rated 4 out of 5 stars

all ordered online for my elderly mum and was processed quickly and easily. Only thing that was confusing for her was being told one minute order would be delivered approx a month which gave us plenty... See more

Company details

  1. Garden Center

Information provided by various external sources

Garden pebbles, garden gravel, cobbles, greenhouses, playground rubber, log cabins, sheds, summerhouses, playhouses, arbours, pergolas, gazebos, turf, soil, bark, compost.NATIONWIDE DELIVERY.


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All reviews

(42)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A potting shed to send one potty!

I purchased a Hallmark potting shed which came with two very commendable erectors. I had no problems with the company selling the shed and no problems with the two erectors. My experience with Anglian would make me recommend this company.

October 16, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent Service and a Great Product!

Our ecobase for our new shed was delivered only 2 days after we ordered it online! Excellent service!

The ecobase was easy to fit together and easily cut to size. It keeps our shed off the wet ground and provides a sturdy base with air-flow beneath the shed to stop it rotting.

September 11, 2012
Unprompted review
Rated 4 out of 5 stars

Excellent service

all ordered online for my elderly mum and was processed quickly and easily. Only thing that was confusing for her was being told one minute order would be delivered approx a month which gave us plenty of time to remove old summer house but then rang by locl company saying it would be two weeks and then laetr one rang again and told it would be delivered following week so in the end had to rush and change our plans to clear site. Summer house good quality for the money and easily erected with two pairs of hands to out roof on. Overall mum very happy and sitting in garden again

September 11, 2012
Unprompted review
Rated 5 out of 5 stars

Pebble perfection

A good company, easy to do business with, pebbles arrived quickly and they are good quality flat whites just whatt I wanted.

September 11, 2012
Unprompted review
Rated 5 out of 5 stars

Reliable delivery. Product is perfect for job.

The rubber chippings are exactly right for a children's play area and though a little more expensive than bark in the long run they pay off. This is the second batch I have ordered as I have extended the area. The rubber is safe and retains its 'springiness' even after a year. No problems with cat mess and no mould/moss despite being cited under a tree.

July 23, 2012
Unprompted review
Rated 4 out of 5 stars

A superb reliable company (unfortunately disappointed with the product I purchased).

This is a difficult review to do! Anglian Garden & Building Ltd are superb - they are efficient, reliable, offer good prices and their customer services are second to none. Unfortunately, the product I purchased (a Rowlinson Ryton Summerhouse) was generally poor with severla parts missing. I wil contavct Anglian Garden to inform them but at the time of writimng have not yet done so.

May 7, 2012
Unprompted review
Rated 5 out of 5 stars

Good stones looks great

Our delivery man was exceptional it was pleasure to have such an experienced man we live on a slope and we are disabled and he delivered to where was best for me, there are few employees who would go to the length this young man did. I wish there were more like him, he is wasted on delivering why has no one snap him up. Polite well mannered with a caring attitude and head for business.

May 6, 2012
Unprompted review
Rated 5 out of 5 stars

Fabulous customer service and quick delivery

After being let down on an order with another online retailer (crinklecrankle.com) I phoned Anglian. I explained the situation - 2 weeks after ordering birthday present from CC am informed item out of stock - and sales assistant offered to phone supplier and check item was available and call me back. Item indeed in stock so order placed and delivered within a week. Super customer service, great prices (item was cheaper than CC) and quick delivery. Would not hesitate to use again or recommend to others.

May 5, 2012
Unprompted review
Rated 4 out of 5 stars

Informative, efficient service.

Very helpful staff on the other end of the telephone.
Ansered all my questions and very accomodating.
Fast and efficient service.
Would deffinately use again.

March 31, 2012
Unprompted review
Anglian Garden & Building Ltd logo

Reply from Anglian Garden & Building Ltd

Please see review from Ms Jenner - Her review is good, but she has given one star. I think she may have made a mistake. Please can you see what can be done. Thanks, George

Rated 5 out of 5 stars

Excellent Customer Service

When I phoned and placed my order I did not know how delivery would be made as i live down a narrow lane. The sales team recommended a 7.5 tonne vehicle and also suggested that I have someone onsite to assist with offload. The Sales Team and Driver were all very helpful and I would recommend to friends and I will be using them for all future deliveries. A++++ Service.

February 10, 2012
Unprompted review
Rated 5 out of 5 stars

Communication and response was 1st class

The delivery was on time. Questions were answered promptly, and the goods were @ an excellent price.

January 10, 2012
Unprompted review
Anglian Garden & Building Ltd logo

Reply from Anglian Garden & Building Ltd

Dear Mr Woodhouse
Thank you very much for your kind review. If we can be of any assistance in the future please do not hesitate to contact us.

Kind Regards
Julie
Customer Services@www.gardenandbuilding.co.uk

Rated 4 out of 5 stars

despite some hiccups with supply from Holland, excellent support and follow up

there was quite a delay on our order due to supply problems from Holland, but the support was superb both by email and by telephone - they tried really hard to keep us posted on progress and were very helpful, with timely responses and follow up to make sure things had happened.

January 5, 2012
Unprompted review
Anglian Garden & Building Ltd logo

Reply from Anglian Garden & Building Ltd

Dear Customer
Thank you very much for your review. If we can be of any assistance in the future please do not hesitate to contact us.
Kind Regards
Julie
Customer Services@www.gardenandbuilding.co.uk

Rated 4 out of 5 stars

Stoned Again

Got my delivery when i needed it, where I needed it. Very helpful telephone staff, who dealt with a last minute change to my order with no fuss or bother. Prices were competitive if not the cheapest. Would like website to be more informative in terms of stock availability. Otherwise a very good service.

November 11, 2011
Unprompted review
Anglian Garden & Building Ltd logo

Reply from Anglian Garden & Building Ltd

Dear Customer
Thank you very much for your review. If we can be of any assistance in the future please do not hesitate to contact us.
Kind Regards
Julie
Customer Services@www.gardenandbuilding.co.uk

Rated 5 out of 5 stars

Dutch Barn

Very pleased with the Customer Service. All my questions where answered quickly in regard to the product pre purchase to ensure I got exactly what I needed. Delivery was smooth. A very well made, strong storage shed that went together easily. Hopefully last for many, many years to come! Thank you

November 8, 2011
Unprompted review
Anglian Garden & Building Ltd logo

Reply from Anglian Garden & Building Ltd

Dear Customer
Thank you very much for your review. If we can be of any assistance in the future please do not hesitate to contact us.
Kind Regards
Julie
Customer Services@www.gardenandbuilding.co.uk

Rated 5 out of 5 stars

perfect in all aspects

wonderful service ,very helpful staff ,cheapest product i could find and very fast delivery,i would recommend to anyone and will be a customer for life.

October 25, 2011
Unprompted review
Anglian Garden & Building Ltd logo

Reply from Anglian Garden & Building Ltd

Dear Customer
Thank you very much for your review. If we can be of any assistance in the future please do not hesitate to contact us.
Kind Regards
Julie
Customer Services@www.gardenandbuilding.co.uk

Rated 5 out of 5 stars

Excellent quality and service

I recently purchased the rubber play chippings. I was not sure on the quantity I required but the staff were extremely helpful and worked out my requirements.

Excellent quality and delivered within the time stated. I could not fault the service I received from the company and it's staff. Thank You. A pleasure to deal with and I would definitely purchase from you again.

September 26, 2011
Unprompted review
Anglian Garden & Building Ltd logo

Reply from Anglian Garden & Building Ltd

Dear Customer
Thank you very much for your review. If we can be of any assistance in the future please do not hesitate to contact us.
Kind Regards
Julie
Customer Services@www.gardenandbuilding.co.uk

Rated 5 out of 5 stars

Great service excellent staff

Excellent purchase experience I would recommend to friends & family. Staff were great made you feel at ease and they knew what they were talking about which is all ways good, great advise. Delivery was on time as they said they would be helpful driver.

I would check out the delivery lorry next time as they can be very big, I will ask if delivery can be made on a smaller vehicle. Looking forward to my next purchase.

September 24, 2011
Unprompted review
Anglian Garden & Building Ltd logo

Reply from Anglian Garden & Building Ltd

Dear Miss Strudwick
Thank you very much for your review. If we can assist with further orders please do not hesitate to contact our sales team.
Julie
Customer Services Anglian Garden and Buildings Ltd

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