Gardenesque Reviews 1,202

Great quality pots, speedy delivery, well packaged.

Great product

Encountered a problem with a bench and thanks to the excellent customer service provided by Laurence a replacement was sent. It's good to find a company that has a commitment to quality.
The delivery service was also excellent by Jordana from DX Express.

Ordered a large Italian terracotta pot to hold my late husband’s ashes. It is just so beautiful and the delivery service was perfect.

Beautiful products. Very happy with my terracotta statement pots. One arrived damaged and a replacement was sent out very quickly with the help of Laurence. Great customer service!

I’m delighted with my new water feature! I got the Remi Ancient Stone feature and it looks beautiful in my new garden. It’s the perfect size - small and compact - in my tiny, 15’ x 15’ London garden.I haven’t connected the pump yet, but plan on doing so next month, when the weather is warmer. Gardenesque were courteous and very helpful. No hesitation in recommending them.

The pot I bought is not like the images - the finish is like glitter applied, not “bronze” and doesn’t look like the images. When I sent Gardenesque the images on site and what I have and how it is not matching - they just replied saying this is what you ordered. Now I have a hefty return cost. I also wrote a review for the page on the same but see they have not published this, only 5* reviews. Disappointing for them not to cover the return for an item that clearly is different in real life. Won’t be shopping again.

We needed a pot for the beautiful Agapanthus White Heaven it had to be chic and stylish so of course we came back to you and the Bordo was just the one
As before it arrived beautifully packed and was just what we expected .
Will certainly be returning customers

Lawerence wrote to me offering me a trade discount.

"As part of our Trade team, you'd be eligible for an 10% discount on orders up to £1000 (£100 minimum spend), and 20% on orders over £1000."

After replying back to him.

He replied

"I am sorry to say a this time we are not able to offer you a trade account​."

Why waste my time in the first place?

Lovely choice. Good communication. A good delivery time and really well packaged.

I cant recommend this company highly enough. Beautiful stylish water features and garden furniture. The customer service couldn't be improved upon...Laurence is so helpful , polite and efficient ..nothing is too much trouble and he bent over backwards to make sure that he delivered an unrivalled standard of customer service. 10 out of 10. Will be using this fantastic company again. Thank you so much

Absolutely beautiful products and outstanding service.

We already have four indoor plant pots from Gardenesque, and they have truly become a statement piece in our home - elegant, high quality, and timeless.
Delivery was very fast and reliable, and the whole experience felt seamless.
A special thank you to Laurence for the incredible support, the customer service was genuinely exceptional and made the experience even better.

Highly recommend!

I bought a huge ceramic pot and the price was very competitive and the pot is perfect!

Lovely garden furniture, delivered on time. One of the screws was missing when we assembled the furniture but that was resolved.

Have ordered twice now from Gardenesque. Their products are of high quality and the delivery is made by excellent couriers

Quality products , well packed and dispatched quite quickly .
I have purchased over half a dozen large Terracotta pots from them over the years and they have stood up well to the weather. In my opinion they are worth paying the extra for.

Lovely product. Safe delivery.
But bought in October for a Christmas present but the easy return period ran out long before Christmas Day when it was due to be opened. Would have liked the advert to say ‘if it is a present and there is any problem - easy return by mid-January’
Fortunately there was no problem but I had to keep my fingers crossed for two months.

As I haven’t put it together yet and will do that in the spring I can’t comment. But it’s out of the box and checked over and all looks very good. Pleased so far with my order. I will review in the spring when I can hear the lovely sound of trickling water. Can’t wait!