Overall , good value but with some caveats. Delivery can be haphazard i.e. some orders delivered within 7 days others made at the same time over 2 weeks. Plants are packed into cardboard boxes,, so... See more
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About Gardening Express
Written by the company
In the unlikely event of a problem with your order you can reach out to us through our Customer Support Centre on our website. You can either submit a contact form by clicking the Contact us button or you could try our intuitive self-serve options by clicking on the purple button - either way gives you the opportunity to get in touch with our Customer Support Team.
New customers - please note, we supply millions of plants every year and at peak times and around bank holidays, there may be seasonal delays in delivery. We won't compromise quality and ship orders in the days preceding a long weekend for tender plants, nor will we ship houseplants during times of frost.
New gardeners, please remember prior to reviewing that certain plants might not be in bloom on delivery, plants and flowers having their own seasonal blooming periods etc including dropping their foliage for winter. Thank you for your support.
Contact info
Gardening Express, Three Elms Business Centre, Chelmsford, CM1 4TZ, Essex, United Kingdom
- www.gardeningexpress.co.uk
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The express in Gardening Express fooled…
The express in Gardening Express fooled me, two weeks later and no sign of anything being sent out so try getting your money back, I am told that they wont deal with me for some days and then it will take up to ten days for the monies to be returned. Appalling, do not use them at all is my advice and ask them why they are called Express! Its a joke
Excellent service
Excellent service, plants delivered on time and in good condition
I’ve ordered several times from Gardening Express
I’ve ordered several times from Gardening Express and have always been happy with my plants . They are very good value , arrive well packed and healthy . Delivery can be a little slow but given the quality and value of the plants it’s worth the wait .
I would definitely recommend this company .
Colour range could be better.
Fortunately, the plants suffered a lot less damage than the box! Reasonably healthy conifers, although there are a few small brown branches to cut out. I was a little bit disappointed with the colour range of the plants - one slightly gold, four very green and no blue. Still good value.
Great plants, excellent service.
Easy to order with clear information about plants, size of plant to be delivered and great prices. I was kept upto date with when the order was ready to be dispatched and when it would be delivered. As always, the packaging was excellent and the plants healthy and ready to be planted. Thanks.
Looking for that special plant?
Amazing selection of plants. Advice on preparation and care, most helpful. Items carefully and suitably packed for transit. Arrived in perfect condition.
Plants in excellent condition
The company kept me up to date with emails explaining that the plant delivery was delayed because of the heat wave. When they arrived yesterday they were in excellent condition. I was given a delivery slot of 2 hours and they were delivered during that time.
The website was easy to use and offered…
The website was easy to use and offered great choice. Although my plants took a while to be despatched, communication was exceptional and I received email updates on what was happening. When the plants did arrive, they were securely packaged and in very good condition. To be honest, by far the best condition of any plants I’ve bought on-line! I think you may have just gotten yourself a new regular customer!
Plants healthy and great quality
The plants took longer than expected to arrive. However the company sent regular emails explaining delays. The plants arrived in good condition and were an excellent size and quality.
Good (ish)
The Irish ivy and giant alliums arrived well packaged with only a tiny amount of damage.
The main problem for me was the time taken to deliver.
I ordered and paid on the 12th August, they arrived on 26th August, not what I think of as 'Express' delivery.
Good no problems delivery was coming in…
Good no problems delivery was coming in days was told Friday but got them Tuesday but plants were ok planted in garden now
Good value
Good price, ultra rapid delivery (2 days to NE Scotland).
Plants very securely packed but this led to 3 or 4 being broken and crushed
Good plants which will be fine but pots…
Good plants which will be fine but pots squashed, the tall container was upside down. Plants healthy.
Excellent Service
Was kept advised of delivery. Arrived as stated and the plants we very well packed. They are the only company I've used that has sent plants in such a secure packaging. Hopefully I will be using them again.
Highly recommend for gardeners looking gor healthy, robust plants and fantastic prices
The website is easy to navigate, and after I placed my order, they kept me informed. Delivery was within 10 days, which gave me enough time to prep the final planting positions. The plants arrived well-packed in individual bags taped together at the base, so none were damaged. The plants were very healthy, and I highly recommend them, as the site offers competitive plant prices. This is my second purchase from Gardening Express, and I've saved their site as one of my go-to plant shopping sites.
Ordered 2 palms at a good price
Ordered 2 palms at a good price. They arrived well packed and in good condition. Recommended
First time using Gardening Express and…
First time using Gardening Express and would definitely buy again.
Super plants, well packed and delivered on time.
I've always been very pleased with the…
I've always been very pleased with the plants I have ordered from Gardening Express. They have been delivered quickly, well packed and in good condition.
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