Garden of Life FR Reviews 

973
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I ordered mulitple times their products that are gluten free, soy free, etc... I've never been disappointed. More than satisfied, surprised by how well their probiotics worked on me! I'm French and... See more

Company replied

Rated 5 out of 5 stars

Good products...satisfied...offers always attentive to the consumer... I'm sorry about your website, which was really well designed.

Company replied

Rated 5 out of 5 stars

I have been using Garden of Life Products for years, and I am thrilled that they ship to France. I have been ordering products throughout the year, and it has been seamless. Recently I contacted Gard... See more

Company replied

Rated 5 out of 5 stars

Actually you put the prices up too much and it's nice to see that my Ultra Probiotics have returned to 90 from 60, and that you offer a little discount. They are probably the best around but price is... See more

Company replied

Company details

  1. Beauty & Well-being

Information provided by various external sources

Garden of Life offre une gamme de compléments alimentaires nutritifs, fabriquée de manière biologique et sans-OGM avec votre santé en tant que priorité. La nourriture nous passionne, donc lorsque nous fabriquons nos vitamines, microbiomes ou poudres protéinées, nous utilisons toujours des vrais ingrédients complets traçables jusqu’à la graine. Ceci donne à nos formules le pouvoir de devenir les meilleures.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

973 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(973)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good product and secured payment.

Good product and secured payment.
Hope delivery will be the same.
Thanks

September 14, 2024
Garden of Life FR logo

Reply from Garden of Life FR

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Rated 5 out of 5 stars

It was easy and fast !

September 12, 2024
Garden of Life FR logo

Reply from Garden of Life FR

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Excellent products and customer service

Excellent products and always shipped quickly. I did not like a collagen product, and I was reimbursed without any problem. The probiotics are my favorite. Recommend highly.

September 2, 2024
Garden of Life FR logo

Reply from Garden of Life FR

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 3 out of 5 stars

Payment via Paypal doesn't work

The experience would be great if payment through Paypal could work... As it doesn't, you are only left with no other choice but to pay with credit card. So I can only put a 3 stars, and inform you of this bug.

August 25, 2024
Garden of Life FR logo

Reply from Garden of Life FR

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Rated 4 out of 5 stars

Good products

Great products hard to find anywhere else. Delivery is rather fast considering orders are shipped from the USA.
But the products are quite expensive and promotions are not up to my expectations…

July 12, 2024
Unprompted review
Garden of Life FR logo

Reply from Garden of Life FR

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Rated 1 out of 5 stars

Terrible experience

Terrible experience! I’ve been charge twice for just one order. I’ve contacted their customer service but I haven’t heard from them and it’s been over 2months. Will not reorder from them!

No, it hasn’t been resolved. My last 2 emails are left unanswered!

June 1, 2024
Garden of Life FR logo

Reply from Garden of Life FR

Hello Anissa,

Thank you for leaving your review.

I am sorry to hear of this matter, looking at your account I can see the Customer Service Team has resolved this matter.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind Regards,
Jess

Rated 5 out of 5 stars

I always order my probiotics through…

I always order my probiotics through them, I haven't had an issue with them yet.

August 6, 2024
Garden of Life FR logo

Reply from Garden of Life FR

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars
Garden of Life FR logo

Reply from Garden of Life FR

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Very qualitative products

Very qualitative products and the magnesium with probiotics really saved my digestion, after suffering with constipation and trying a lot of other products.

July 17, 2024
Garden of Life FR logo

Reply from Garden of Life FR

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Great products, easy ordering process and deals

Easy ordering process, great products, great offer of 3 for the price of 2.

June 26, 2024
Garden of Life FR logo

Reply from Garden of Life FR

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Quick and easy!

Quick, easy and well priced. I’ll be back!

June 26, 2024
Garden of Life FR logo

Reply from Garden of Life FR


Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 3 out of 5 stars

The promotion PROBIOTICS did not apply…

The promotion PROBIOTICS did not apply nor free shipping for over 25$
I am based in FRANCE

June 21, 2024
Garden of Life FR logo

Reply from Garden of Life FR

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Rated 5 out of 5 stars

Good products

Good products, fast delivery

June 18, 2024
Garden of Life FR logo

Reply from Garden of Life FR

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Claire

Rated 5 out of 5 stars

Super good the product

Super good the product

June 12, 2024
Garden of Life FR logo

Reply from Garden of Life FR

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 1 out of 5 stars

Awful delivery service

Hi, i made the order on April 28 and so far i have received NOTHING and yet the tracking states “delivered”.
Please help!!!

May 20, 2024
Unprompted review
Garden of Life FR logo

Reply from Garden of Life FR

Hello Qinghua,

Thank you for leaving your review. I am sorry to hear about this experience.

I cannot currently locate your account, however I have sent you a message via TrustPilot so you can provide some further details, and we can assist you further.

We look forward to resolving this matter for you.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Good quality product

Good quality product, love the taste

May 17, 2024
Garden of Life FR logo

Reply from Garden of Life FR


Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 4 out of 5 stars

It was fairly easy to find my articles

It was fairly easy to find my articles. The first try at checkout didn’t work but the second one did.

May 16, 2024
Garden of Life FR logo

Reply from Garden of Life FR


Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Rated 1 out of 5 stars

While I like your producible to use 25% discountucts

While I like your products, I was disappointed to find that I could not use my 25% coupon for my 1st order. I tried the chat box but the rep said that because the products were already discounted (NOT at 25%!) I was not allowed to use the code. I think that if that is the case, it should be specified after the “inscrivez vous a la news et recevez 25% sur 1ere commande.” Je suis tres decue et j’aimerais que cette erreur soit corrigée (par ex coupon de la valeur de 25% de ma commande de 98 euros). Merci d'avance

May 5, 2024
Garden of Life FR logo

Reply from Garden of Life FR

Hello Florence,

Thank you for taking the time to leave your review.

I am sorry that you have faced this problem, I tried to call but unfortunately you were unavailable. I have investigated your issue and sent a message to your account, please see this when possible.

I look forward to resolving this for you.

Kind regards,
Liam

Rated 5 out of 5 stars
Garden of Life FR logo

Reply from Garden of Life FR


Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

merci super

April 28, 2024
Garden of Life FR logo

Reply from Garden of Life FR

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look