Excellent products, great prices and superb customer service , original order didn't fit , sent back with no hassle whatsoever, also helped me with how to best size an item and advised what was in s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Second purchase and service/quality remains top. Full quality of item fully and honesty listed and delivery is fast. Ordered Monday and had the item Tuesday morning. Sizing guide is very helpful... See more
I've been sceptical of buying pre-owned and saw Garmz Factory's ads on Instagram. Took me a week of deliberation whether to trust the site or not. Item has come today and i wish i'd ordered it last... See more
I like the garmz factory it is a great place to shop for badges to get a replacement for any type. I think the delivery needs to be a bit quicker since it had said 2-3 days delivery time, but it arr... See more
Company details
About Garmz Factory
Written by the company

About Garmz Factory
Garmz Factory is a UK based e-commerce fashion company founded in 2020. We sell new & pre-loved mens designer clothing below RRP. Whether it's jackets, overshirts, sweatshirts or shorts, we've got items from past seasons you won't find anywhere else.
Our Mission
We aim to be the largest and most reliable supplier of authentic pre-loved designer wear. Our ethos is providing you with the best selection of luxury items, delivered as quickly as possible at the best price & always exactly as described.

Contact info
United Kingdom
- 07512259866
- help@garmzfactory.com
- www.garmzfactory.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 12% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My order hasn’t been fulfilled and the…
My order hasn’t been fulfilled and the communication from the seller has been extremely poor. Still awaiting refund.
Placed order and haven’t received it…
Placed order and haven’t received it and can’t get hold of company threw phone email and instagram
Very poor service ordered my item over…
Very poor service ordered my item over 2 weeks ago and still havent received it even though i paid extra for next day delivery shame on yourselves now im 250 pounds out of pocket when i try to call the number doesnt work and these never reply to emails disgusting appaling service i will be taking legal action
Absolutely beautiful garment clean and…
Absolutely beautiful garment clean and better than description. delivery arrived super quickly.
Pleasure finding out about this site and looking forward to purchasing more clobber.
Not very responsive in communications
I have made an enquiry in the chat function and sent an email and unfortunately not had a response to either which does not fill a customer with confidence pre-purchase. I was also provided with a discount code for signing up to a newsletter and the code does not work so not a great experience do far...
Banging item and like brand new
Banging item and like brand new, perfect fit.
brilliant service / new badge best one for me 👌😊
Quality clothing at great pric points!
Quality clothing at great pric points!! 👏🏼
Fantastic all the way through the process. Quick shipping of a quality item.
Have bought 4 times off these guys now
Have bought 4 times off these guys now, Great service.. product as described and quick delivery. Would highly recommend.
Garmz Factory does it again
Garmz Factory does it again! The jacket I bought is almost better than described. It fits great, it was in the exact condition described and photographed. I am very happy with my purchase and will definitely buy again. Thanks Garmz! 👍👍👍
Great customer service
Unfortunately a website error led to the despatch of the wrong size item, however I got in touch with Ross and I was treated with respect and great customer service.
I can say, although the wrong size, what I bought is good quality and I will be a returning customer
Great service
Rapid dispatch, cannot fault them. Will definitely be using them again.
Product received exactly as expected…
Product received exactly as expected and a good prompt delivery.
Decent ST badge
Decent badge. Bit pricey. Got similar cheaper elsewhere…… (are others genuine though). Overall happy with Garmzfactory.
The experience was really great
The experience was really great, prices were reasonable compared to others. The quality aswell
Second purchase - Top Service
Second purchase and service/quality remains top. Full quality of item fully and honesty listed and delivery is fast. Ordered Monday and had the item Tuesday morning.
Sizing guide is very helpful too. Always cautious buying older season items due to sizing issues but Garmz Factory always explains the fitting clearly on each item. Major help.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








