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Total Reviews 

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TrustScore 3 out of 5

2.9

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Discover Total's solutions for your business or industry and start optimizing performance and reducing costs now!

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2.9

Average

TrustScore 3 out of 5

2 reviews

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2.9

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(2)

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Rated 1 out of 5 stars

High prices

July 16, 2025
Unprompted review
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Reply from Total

Morning Yohan,

I sincerely apologise for any inconvenience this may have caused. To facilitate a thorough investigation of your account, please provide us with your account number. This will allow us to access your account, address your complaint, and keep you informed throughout the process. You can send the information through to us at gp.redhill.trustpilot-feedback@totalenergies.com

Kind Regards,
Customer Complaints
Total Energies Gas & Power Ltd

Rated 1 out of 5 stars

Terrible company

Terrible company. They sent a representative round to mothers house with a hand delivered letter saying the gas/electric will get cut off if the outstanding debt doesn’t get paid. Also threatened to come back with a warrant if the debt wasn`t settled in 7 days which allows them to force entry and remove goods.My Mum is with another supplier and never had anything to do with this company. She is a resident living in a bungalow with no association to this company. As you can imagine, she is terrified. I have tried to be reasonable as it is obviously a mistake but have wasted the last 2 days trying to contact someone by phone, email and facebook but no-one is coming back to me. I have been cut off 4 times today. I am so frustrated because I need to get back to work but can`t because my Mum is so worried. Avoid at all costs!!!!!

July 16, 2020
Unprompted review

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