Great from start to finish! Really lovely people who seemed to genuinely care about my journey in getting me the car I wanted with reassurance and no pressure. Customer service these days I fin... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Buying my new car through Gateway2Lease was my first experience of using a leasing company rather than a dealership. All my initial questions were answered promptly and quotes were clear. Once I had... See more
Company replied
Fantastic organisation. All staff were extremely responsive when dealing with queries and sending/trading documentation to finalize the lease. You can tell this level of service is part of the compan... See more
Company replied
First class customer service, I was constantly keep informed of the progress on my car & delivery via email On the 2x occasions when I had questions always managed to contact a real person very easi... See more
Company replied
Company details
Information provided by various external sources
We offer competitive vehicle leasing to personal and business customer across the UK. Based in Worcestershire we have a team of 35 friendly staff ready to provide a superb customer experience.
Contact info
4.8
Excellent
577 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Made purchasing a new commercial car…
Made purchasing a new commercial car easy. Great communication, updates and overall great experience and would recommend.
January 19, 2026
Reply from Gateway2Lease
Thank you so much for your lovely 5-star review, Michelle ⭐️
We’re delighted to hear that you found the process of purchasing your new commercial vehicle easy and that the communication and updates made it a great overall experience. Your recommendation really means a lot to us.
Wishing you many happy miles of motoring in your new lease vehicle, and please don’t hesitate to get in touch if we can help with anything in the future 🚗😊
Best wishes,
Jodie and the G2L Team
it was a very smooth and quick…
it was a very smooth and quick transaction. the agents were very friendly and helpful. I am very happy and enjoying my new car.
January 5, 2026
Reply from Gateway2Lease
Thank you so much for your lovely 5-star review, Maria.
We’re delighted to hear that you found the process smooth and efficient, and that our team was friendly and helpful throughout. It’s wonderful to know you’re enjoying your new car already.
Wishing you many happy miles on the road and lots of exciting adventures ahead in your new lease vehicle. 🚗✨
Thank you again for choosing Gateway2Lease.
Best wishes,
Jodie and the Gateway2Lease Team
This is the fifth car I’ve leased…
This is the fifth car I’ve leased through Gateway2lease which speaks volumes! Great customer service from start to finish. Always helpful, excellent communication and competitive prices. An overall smooth, seamless process. Thank you once again Gateway2lease!
January 5, 2026
Reply from Gateway2Lease
Hi Caroline,
Thank you so much for your fantastic 5-star review! We’re thrilled to hear that this is your fifth lease with Gateway2Lease – your continued support really means the world to us.
We’re delighted that you’ve found our service helpful, communication excellent, and the process smooth and seamless. Wishing you many happy miles in your new vehicle, and we look forward to assisting you again in the future!
Best regards,
Jodie and The Gateway2Lease Team
The Experience was great from start to…
The Experience was great from start to finish - excellent and timely communication. Georgia Merricks handled my case and she was brilliant -this was the first time I’ve leased a car so I had a lot of questions but nothing was too much trouble.
January 5, 2026
Reply from Gateway2Lease
Hi Aaron,
Thank you so much for your fantastic 5-star review! We’re thrilled to hear that your experience from start to finish was great and that Georgia was able to support you so well.
Wishing you many happy miles of motoring and magical adventures in your new lease vehicle – enjoy every journey!
Best regards,
Jodie and The Gateway2Lease Team
Simply Amazing!!
From Start to finish the process was faultless. Claire and Ruth were amazing and always on hand to help with any questions. My new Qashqai was delivered within 10 days of the first enquiry. Will only lease my cars through Gateway2Lease going forward.
December 22, 2025
Reply from Gateway2Lease
Thank you so much for your fantastic 5-star review, Alex! We’re thrilled to hear that Claire and Ruth were able to support you throughout the process and make it so smooth. It’s great to know your new Qashqai was delivered quickly and that your experience from start to finish was faultless. We’re delighted to hear you’ll be choosing Gateway2Lease for all your future leases — wishing you many happy miles in your new car! 🚗✨
Wishing you a wonderful festive season filled with joy, warmth, and a little well-deserved holiday cheer! 🎄
Best wishes for the festive season, and a happy healthy New Year!
Jodie and the G2L Team
Great communication and fast and…
Great communication and fast and efficient service. Tanya made the transaction easy and straight forward. Steve
December 22, 2025
Unprompted review
Reply from Gateway2Lease
Thank you so much for your 5-star review, Steven! We’re delighted to hear that Tanya made the process easy and straightforward, and that you found our communication and service fast and efficient.
Wishing you a wonderful festive season and many happy miles in your new vehicle! 🎄🚗✨
Best wishes for the festive season, and a happy healthy New Year.
Jodie and the G2L Team
The whole process was very smooth and…
The whole process was very smooth and easy to follow
December 15, 2025
Reply from Gateway2Lease
Thank you for your kind review, David. We’re glad to hear that the process was smooth and easy to follow! We always aim to provide a 5-star experience, so we’d love to hear your thoughts on how we could have earned that extra star. Your feedback is really valuable to us.
Wishing you many happy miles in your new vehicle, and we look forward to assisting you again in the future! 🚗✨
Wishing you a wonderful festive season filled with joy, warmth, and a little well-deserved holiday cheer! 🎄
Jodie and the G2L Team
Fantastic customer experience.
Fantastic company to deal with.
Both Ruth and Claire were extremely helpful and friendly at all times. No question was daft and they would both reply very quickly.
My wife and I have leased 2 cars from gateway to lease and would not hesitate to lease our next from them. I couldn’t recommend this company enough.
December 22, 2025
Reply from Gateway2Lease
Thank you so much for your fantastic 5-star review, Terry. We’re thrilled to hear that you and your wife had such a positive experience with Ruth and Claire, and that our team was able to support you promptly and helpfully throughout the process.
It’s wonderful to know that this is your second lease with Gateway2Lease, and we truly appreciate your continued trust. Wishing you many happy miles in your new vehicle, and we look forward to assisting you again in the future! 🚗✨
Wishing you a wonderful festive season filled with joy, warmth, and a little well-deserved holiday cheer! 🎄
Jodie and the G2L Team
Reply from Gateway2Lease
Thank you so much, Alan, for the fantastic 5-star review ⭐
We’re delighted to hear you received such professional service from David and Samah — they’ll be thrilled with your kind words.
Wishing you many festive miles of motoring and truly magical adventures in your new lease vehicle 🎄✨
Thank you for choosing Gateway2Lease, and enjoy every moment on the road!
Best wishes,
Jodie and the Team at Gateway2Lease
Great from start to finish
Great from start to finish, lots of communication keeping me updated.
December 8, 2025
Reply from Gateway2Lease
Thank you for the great 5⭐ review, Adam!
We’re really pleased to hear that everything was smooth from start to finish and that our regular updates kept you well informed along the way. Clear communication is something we take pride in, so your feedback means a lot to the team.
Enjoy the journey ahead, and thanks again for choosing us! 🚗😊
Best wishes for the festive season,
Jodie and the Gateway2Lease Team
Excellent customer service
Excellent customer service, managing my expectations and delivering on their promises.
Friendly, communications with real people! I found them via a car leasing search engine, so not only did they deliver excellent customer service, they were also amongst the most competitively priced.
December 1, 2025
Reply from Gateway2Lease
Thank you so much, James, for your wonderful 5⭐ review! 🎄✨
We’re delighted to hear that you enjoyed excellent customer service and that our team managed your expectations and delivered on our promises. Friendly, honest communication is really important to us, so it’s great to know that speaking with real people made a difference. We’re also pleased we could offer such a competitive price alongside the service.
Wishing you many happy miles of motoring and lots of magical adventures in your new lease vehicle. 🚗✨ Enjoy every journey, and thank you again for choosing us!
Best wishes for the festive season,
Jodie and the Gateway2Lease Team
Great service
Great service!
We are really happy with the service we received from Gateway2Lease, everything was straight forward, and their team members are lovely to work with! There was an issue with our vehicle prior to delivery, and Sam couldn't have handled it any better - thanks! Thanks for all the help and support!
December 4, 2025
Reply from Gateway2Lease
Hello Nikki,
Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a positive experience with Gateway2Lease. 😊
I’m especially pleased to hear that Sam was able to support you so well with the issue before delivery—she’ll be delighted to hear your kind words! It’s always our aim to make the process as smooth and enjoyable as possible.
Wishing you a joyful and festive December, and many happy journeys in your new vehicle! 🎄✨
Best regards,
Jodie and the Gateway2Lease Team
Staff were very friendly and not pushy
Staff were very friendly and not pushy. They listened to what my wife wanted and she got a very nice car for a very reasonable price.
We would definitely use them again.
December 1, 2025
Reply from Gateway2Lease
Hi there,
Thank you so much for your wonderful 5-star review! We’re delighted to hear that our team made you feel comfortable, listened closely to what your wife wanted, and helped you find the perfect car at a great price. That’s exactly the experience we strive to deliver.
We truly appreciate your kind words, and we’d be thrilled to support you again in the future.
Wishing you many happy miles and a warm, festive season ahead! 🎄✨
Best wishes,
Jodie and the Gateway2Lease Team
Bethany is such an asset to your…
Bethany is such an asset to your company. She is helpful and reliable.
We look forward to working with you on future requirements
December 1, 2025
Reply from Gateway2Lease
Hi Kerry,
Thank you so much for your fantastic 5-star review! It’s wonderful to hear such lovely feedback about Bethany — she truly is an asset, and we’re delighted that her helpful and reliable support made a positive impression.
We really appreciate you taking the time to share your experience, and we look forward to working with you on your future requirements.
Wishing you a warm and festive season ahead! 🎄✨
Best wishes,
Jodie and the Gateway2Lease Team
First experience of leasing
Buying my new car through Gateway2Lease was my first experience of using a leasing company rather than a dealership. All my initial questions were answered promptly and quotes were clear. Once I had accepted the deal, next steps were clearly described and I was kept informed of the delivery date.
Would I use them again? Definitely.
Thank you, Ruth and Claire.
November 5, 2025
Reply from Gateway2Lease
Good afternoon,
Thank you so much for your fantastic 5-star review! We’re delighted that your first experience of leasing with Gateway2Lease was smooth and enjoyable, and that Ruth and Claire were able to support you throughout the process. I will be sure to pass on your kind words to both of them — I know it will really make their day!
Wishing you many happy miles of motoring and magical adventures in your new lease vehicle!
Warm regards,
Jodie and The Gateway2Lease Team
Reply from Gateway2Lease
Hi Martin,
Thank you for your fantastic review! We’re delighted to hear you had a fast and efficient experience with great value all round.
Wishing you lots of magical memories and happy journeys in your new lease vehicle!
Best regards,
Jodie and the Gateway2Lease Team
My repeated experience with Gateway2Leaae
My repeated experience with Gateway2Lease has been excellent. I've always found them to be professional and attentive, providing competitive pricing and clear communication throughout. Ruth and Claire deserve recognition for their particularly helpful service and high-quality customer care on my latest transaction.
October 27, 2025
Reply from Gateway2Lease
Hi Victoria,
Thank you so much for your wonderful review! We’re thrilled to hear that Ruth and Claire were able to provide such helpful and attentive service throughout your latest experience with Gateway2Lease. I will be sure to share your kind feedback with them both—they will be absolutely delighted to hear it.
We wish you many happy miles of motoring and countless memorable journeys in your new lease vehicle!
Warm regards,
Jodie and the Gateway2Lease Team
Excellent service
Excellent service. Would definitely recommend using this company. Ruth and Claire were so helpful and kept us updated on the progress. They were so pleased for me.. wishing me happy new car day !!
October 27, 2025
Reply from Gateway2Lease
Hi Joanne,
Thank you so much for your wonderful review! We’re delighted to hear you had such a positive experience, and Ruth and Claire are thrilled they could help make your new car day extra special.
Wishing you many happy miles of motoring and magical adventures on the road ahead!
We really appreciate your recommendation and hope every journey brings you joy.
Warm regards,
Jodie and the Gateway2Lease Team
Smooth transition between placing order…
Smooth transition between placing order and final delivery. Kept up to date and any query via email was answered promptly
November 3, 2025
Reply from Gateway2Lease
Hi John,
Thank you so much for your fantastic review! We’re thrilled to hear that the process from placing your order to final delivery was smooth and that our team could keep you updated along the way. It’s always our goal to provide prompt responses and a seamless experience, so your kind words mean a lot.
We truly appreciate your support and look forward to serving you again in the future!
Wishing you many happy miles of motoring and plenty of magical adventures ahead! 🚗✨
Warm regards,
Jodie & the Gateway2Lease Team
Great service from start to finish!
Can't fault them, great price, great service. Very happy with my car and would definitely recommend
October 30, 2025
Reply from Gateway2Lease
Hi Victoria,
Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you’re happy with your car and that you had a great experience from start to finish.
Your recommendation means the world to us, and we truly appreciate you taking the time to share your feedback.
Wishing you many happy miles of motoring and plenty of magical adventures ahead! 🚗✨
Warm regards,
Jodie & the Gateway2Lease Team
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